Procurement Support Specialist

Aviva; Markham; Hybrid; CAD 60,000 - 80,000; Full time

Job summary

Join a leading company as a Procurement Support Specialist responsible for optimizing procurement processes and supporting users of an e-procurement system. This role involves training staff, maintaining documentation, and ensuring high-quality data management within the corporate procurement team. If you possess a university degree and relevant experience with procurement systems, this opportunity offers a hybrid work model and outstanding career development.

Benefits

Compelling rewards package including base compensation

Eligibility for annual bonus

Health benefits

Competitive vacation package

Employee-driven diversity programs

Corporate wellness programs

Support for professional development education

Hybrid flexible work model

Qualifications

• University degree or equivalent work experience required.
• Experience with ERP systems like SAP and e-procurement systems such as Ariba essential.
• Proficient in Excel and reporting tools.

Responsibilities

• Provide support for Ariba / Guided Buying.
• Build and maintain SOPs and training materials.
• Deliver Ariba training and manage procurement documents.

Skills

Problem solving

Attention to detail

Tech savvy

Customer service

Education

University degree or equivalent experience

Tools

Excel

Tableau

Power BI

Qlik

SAP

Ariba

Job description

Individually we are people, but together we are Aviva. Individually these are just words, but together they are our Values – Care, Commitment, Community, and Confidence.

The Procurement Support Specialist is responsible for supporting the procurement team and business collaborators in analyzing and resolving issues in our e-procurement system (Ariba/Guided Buying), provide training and guidance to other business users, support on reporting tasks, and be responsible for document and knowledge management for the Corporate Procurement team.

Come join our team!

What you'll do:

• Provide elevated support for Ariba / Guided Buying

• Build and maintain Standard Operating Procedures, Quick Reference Guides, and training materials

• Deliver Ariba training including onboarding new procurement staff

• Support the Senior Manager of Procurement Enablement with reporting duties (report creation, distribution, QA/QC) and master data management activities to ensure data quality

• Be the custodian of corporate procurement documents and be responsible for knowledge management

What you'll bring:

• University degree or equivalent experience or higher or an equivalent combination of education and work experience.

• Experience in using Enterprise Resource Platform (ERP) like SAP or using an e-procurement system like Ariba

• Experience in reporting; business intelligence tools like Tableau, Power BI, or Qlik

• Experience in legal contract management or administration a plus

• Proficient in Excel

• Experience mentoring or training other team members on a process

• Experience in managing data preferred (governance, policy, QA/QC, etc.)

• Problem solving mentality

• Tech savvy

• Attention to detail

• Data driven and good with numbers

• Facilitating workshops or delivering training

• Organized

• Customer service demeanour; able to provide white-glove service to customers

• Change agent

What you'll bring:

• Compelling rewards package including base compensation, eligibility for annual bonus, retirement savings, share plan, health benefits, personal wellness, and volunteer opportunities.

• Outstanding Career Development opportunities.

• We’ll support your professional development education.

• Competitive vacation package with the option to purchase 5 extra days off per year

• Employee driven programs focused on gender, LGBTQ+, origins, diversity and inclusion

• Corporate wellness programs to support our employees’ physical and mental health

• Hybrid flexible work model

Please note that we may use AI tools to help us through the recruitment process. This is an existing position which has been posted both internally & externally.

Aviva Canada has an accommodation process in place to provide accommodations for employees with disabilities. If upon commencement of employment you require a specific accommodation because of a disability, please contact your Talent Acquisition Partner so that an appropriate accommodation can be arranged. This process applies throughout your career with Aviva Canada.

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