Process Engineer with Payment Domain Experience

Themesoft Inc.; Toronto; Hybrid; CAD 120,000 - 150,000; Full time

Job summary

The Themesoft Inc. team seeks an experienced Process Engineer with payments domain expertise to lead end-to-end process transformation within a payments organization. You will drive process optimization, risk reduction, and automation across operations.

The ideal candidate brings 10+ years in process engineering or transformation and strong banking/financial services background, with Lean Six Sigma and cross-functional collaboration skills. This hybrid Toronto role supports enterprise excellence.

Qualifications

• 10+ years of experience with 7+ years in Process Engineering or Transformation.
• Strong Banking/Financial Services experience with Payments domain.
• Experience with Lean Six Sigma and process redesign methodologies.
• Knowledge of regulatory and banking standards.

Responsibilities

• Lead process transformation and continuous improvement across Payments Operations.
• Analyze current-state processes and identify optimization and automation opportunities.
• Design future-state processes aligned with business goals and KPIs.
• Develop process maps, value streams, and execution roadmaps.
• Conduct root cause analysis and implement corrective actions.
• Collaborate with Business, Technology, Operations, Compliance and Risk teams.
• Support enterprise-wide operational excellence and process standardization.
• Facilitate workshops and process redesign sessions.
• Ensure compliance with regulatory and banking standards.

Skills

Process transformation

Operational excellence

Stakeholder management

Process mapping

Lean Six Sigma

BPR

Cross-functional collaboration

Regulatory compliance

Job description

Position: Process Engineer with Payment Domain Exp

Location: Toronto, On – Hybrid

Job Summary

We are seeking an experienced Process Engineer with strong Banking and Payments domain expertise to lead end-to-end process transformation and operational excellence initiatives within a Payments organization. The ideal candidate will possess deep knowledge of payment operations, process optimization methodologies, and continuous improvement frameworks to drive efficiency, risk reduction, and automation across business processes.

Key Responsibilities

• Lead process transformation and continuous improvement initiatives across Payments Operations.
• Analyze current-state processes and identify opportunities for optimization, automation, and risk mitigation.
• Design and implement future-state processes aligned with business objectives.
• Develop detailed process maps, value stream maps, KPIs, and operational excellence roadmaps.
• Conduct root cause analysis and implement sustainable corrective actions.
• Collaborate with Business, Technology, Operations, Compliance, and Risk teams to drive process improvements.
• Support enterprise-wide operational excellence and process standardization initiatives.
• Facilitate stakeholder workshops and process redesign sessions.
• Ensure process changes comply with regulatory and banking standards.

Required Skills & Experience

• 10+ years of overall experience with 7+ years in Process Engineering or Business Process Transformation.
• Strong Banking and Financial Services experience.
• Deep knowledge of Payments Domain including:
• High Value Payments (HVP)
• Low Value Payments (LVP)
• SWIFT Messaging
• ISO 20022
• Liquidity Management
• Payment Operations & Risk Management
• Experience with:
• Lean
• Six Sigma
• Lean Six Sigma
• DFSS (Design for Six Sigma)
• Business Process Reengineering (BPR)
• Strong expertise in process mapping, process redesign, operational excellence, and continuous improvement.
• Excellent stakeholder management and cross-functional collaboration skills.

Regards

Talent Acquisition Group - Strategic Recruitment Manager