Sales Solution Lead - Payments & RTR

Peoples-Trust-Company; Toronto; Hybrid; CAD 90,000 - 110,000; Full time

Benefits offered by this job

Hybrid work environment

Profit sharing

RRSP matching

Benefits from day one

Generous paid time off

Job summary

Peoples Group in Canada seeks a Sales Engineer to partner with clients on payments strategy, RTR readiness, and migration planning. You will translate complex payment concepts into secure, scalable solutions and collaborate across Sales, Product, Compliance, and Operations.

The role is hybrid across our offices (Toronto, Vancouver, Calgary) with regular business hours and opportunities to shape modern payment ecosystems while supporting client onboarding and production readiness.

Qualifications

• 4+ years in a client-facing technical role within Payments/Fintech/Financial Services.
• Strong understanding of payment rails and ecosystems including EFT/ACH, wire, Interac, real-time payments.
• Experience translating complex concepts into business language for varied audiences.
• Experience creating technical diagrams and end-to-end payment flow documents.
• Ability to collaborate across Sales, Product, Technology, Compliance, Operations, and client teams.

Responsibilities

• Partner with clients to understand requirements and design end-to-end payment solutions.
• Architect current and future state fund flows and recommend rails and products.
• Support RTR readiness and migration initiatives.
• Develop migration strategies and client roadmaps from legacy to modern rails.
• Support sales conversations with technical context and implementation approaches.
• Define scalable go-forward payment solutions with cross-functional teams.
• Troubleshoot integration and transaction issues across APIs and networks in sandbox.
• Serve as primary technical contact throughout onboarding and migration.

Skills

Client-facing role

Payments knowledge

RTR Real-Time Rail

Solution design

Technical diagrams

Cross-functional collaboration

API troubleshooting

Communication skills

Tools

Visio

Lucidchart

Miro

Job description

We are hiring for this position out of our Toronto, Vancouver and Calgary offices. Successful candidates who apply outside of these areas will be expected to relocate and reside in a location that is within a commutable distance.

About the role:

Are you a Sales Engineer, Solutions Consultant, Business Systems Analyst, or Solutions Architect with a background in Payments and instant payment systems? Do you excel in client-facing roles, enjoy unpacking complex problems, and have a natural curiosity for how payment systems operate behind the scenes? If so, this opportunity could be a great fit.

This role will support a broad range of payment solutioning initiatives while playing a key role in helping clients navigate Canada's evolving payments landscape, including Real-Time Rail (RTR) readiness, migration planning, payments modernization, and future-state solution design. We're looking for a solutions-driven professional who combines deep payments and fintech expertise with strong technical fluency, particularly around API-based products and modern payment ecosystems. You know how to translate client needs into secure, scalable payment solutions and thrive in collaborative environments, working seamlessly across sales, product, compliance, architecture, operations, and directly with clients.

About the day-to-day:

• Partner with clients and internal stakeholders to understand business requirements and design end-to-end payment solutions that align with operational, regulatory, and strategic objectives.
• Architect and document current-state and future-state fund flows, recommending the appropriate payment products and rails (e.g., Real-Time Rail, EFT, Virtual Accounts, Interac e-Transfer, and other payment capabilities) based on client use cases, compliance requirements, and implementation considerations.
• Support Real-Time Rail (RTR) readiness and migration initiatives by assessing existing payment processes, identifying impacts and dependencies, evaluating solution options, and recommending target-state approaches.
• Develop migration strategies and transition roadmaps for clients moving from legacy payment processes and rails to modern payment solutions, including RTR-enabled experiences where appropriate.
• Support sales conversations by uncovering client requirements and clearly articulating payment capabilities, product fit, technical considerations, and implementation approaches.
• Partner closely with Product, Technology, Compliance, and Operations teams to define scalable go-forward payment solutions that support both immediate client needs and future modernization initiatives.
• Troubleshoot integration and transaction issues across APIs and payment networks in sandbox and testing environments, ensuring smooth implementation and onboarding experiences.
• Serve as the primary technical and solutioning point of contact throughout client onboarding, implementation, and migration initiatives, guiding stakeholders from discovery through testing, deployment, and production readiness.

About the qualifications:

• 4+ years of experience in a client-facing technical role within Payments, Fintech, Financial Services, or a related industry (e.g., Sales Engineer, Solutions Consultant, Technical Account Manager, Business Systems Analyst, or Solutions Architect).
• Strong understanding of payment rails and payment ecosystems, including EFT/ACH, wire payments, Interac, real-time payment systems, issuing/acquiring, and API-driven financial platforms.
• Experience participating in payment transformation, modernization, migration, or implementation initiatives is considered a strong asset, including exposure to Real-Time Rail (RTR), faster payments, or related industry programs.
• Demonstrated ability to translate complex technical concepts into clear, business-oriented language for both technical and non-technical audiences.
• Proven experience assessing current-state processes, identifying opportunities for improvement, and recommending scalable future-state solutions that balance business, operational, and technical requirements.
• Experience creating technical diagrams, workflow and process maps, end-to-end payment flows, and solution architecture documentation using tools such as Visio, Lucidchart, Miro, or similar platforms.
• Ability to collaborate effectively across multiple stakeholder groups, including Sales, Product, Technology, Compliance, Operations, and client teams.
• Operates with a strong sense of urgency and communicates with clarity, demonstrating excellent written and verbal communication skills, presentation abilities, and a high level of attention to detail.
• Highly self-driven, outcomes-focused, and comfortable taking ownership with minimal oversight.
• Intermediate understanding of APIs and experience supporting troubleshooting in staging or sandbox environments is considered an asset. Experience working with identity and access management tools such as AdminUI; familiarity with APIs is considered an asset.

About us:

Peoples Group is a trusted financial services company for the innovators at the forefront of Canada’s economic future. With offices in Vancouver, Calgary, Toronto, and Montreal, we are driving change by working alongside challenger banks,fintechs, brokers, and merchants to foster a dynamic and competitive financial ecosystem.

Our culture is built on four corebehaviors:Grit to Grow,Connect to Collaborate,Putting Clients First, andOwning the Outcome. We believe people do not simply choose a company to work for—they choose a company that makes a positive impact in the lives of Canadians.Above all, wevalue people, build meaningful relationships, focus on individual strengths, and approach our work with passion.

About the work environment:

Peoples Group offers a flexible and hybrid work environment. In this role you will work a combination of in-office and remotely from home. Typically, you'll be working regular business hours, Monday to Friday between 8:00am and 4:30pm with flexibility around start/end times.

We offer:

• A hybrid work environment, enabling you to balance your personal and professional life seamlessly.
• Competitive salaries, profit sharing, RRSP matching and benefits from day one.
• Generous paid time off to help achieve a healthy work-life balance.
• A strengths-based approach, ensuring we work together more effectively.
• A commitment to your well-being in five key areas: Financial, Physical, Social, Career, and Community.

Hiring process:

If your application is selected, you will be invited for a first interview with one of our Talent Acquisition Business Partners. Depending on the role, interviews may be conducted virtually or in-person. The hiring team will communicate any in-person requirements throughout the process.

Compensation:

The expected salary for this role is approximately $90,000.00 - $110,000.00 annually. Actual compensation may vary based on experience, skills, and qualifications.

NOTE:

This job posting is for an existing vacancy. Peoples Group is an Equal Employment Opportunity employer. Please accept our utmost appreciation for your interest; however, only those applicants under consideration will be contacted.

We value and celebrate individuality while fostering an inclusive workplace for everyone. If there's any way we can support or accommodate you during the selection process, please don't hesitate to let us know.