Process Engineer

Apex Systems; Toronto; Hybrid; CAD 80,000 - 110,000; Full time

Job summary

A leading IT services company is seeking a seasoned Process Engineer to support a critical records governance initiative at one of Canada’s top banks. This role offers a unique opportunity to contribute to transforming sensitive client data management, driving compliance, and ensuring regulatory standards are met. The ideal candidate will possess extensive experience in process analysis within financial services and leverage Lean Six Sigma methodologies.

Benefits

Medical, dental, and vision insurance

401K program with company match

Employee stock purchase program

Employee Assistance Program with counseling sessions

Training and certification prep access

Qualifications

• 7+ years as a Process Analyst or Engineer, ideally in financial services.
• Experience creating and updating processes, with compliance focus.
• Lean Six Sigma certification preferred.

Responsibilities

• Analyze and update processes related to records and data governance.
• Identify compliance gaps and develop remediation strategies.
• Collaborate with SMEs to document processes aligning with standards.

Skills

Lean Six Sigma

Data Governance

Process Documentation

Collaboration

Education

Bachelor's degree in a related field

Tools

Microsoft Office Suite

Visio

Job description

Location:Toronto, ON (Hybrid 2 days – Onsite Thursdays & Fridays)

Duration:4 Months (High Potential for Multi-Year Extension)

About the Opportunity:

We are hiring aseasoned Process Engineerto support a critical records governance initiative within one of Canada’s top five banks. This high-profile project addresses compliance gaps in records and data management.

The successful candidate will play a key role in identifying, redesigning, and implementing compliant processes that align with privacy, legal, and regulatory standards. This is a unique opportunity to contribute to a foundational transformation in how sensitive client data is managed and protected.

Key Responsibilities:

• Analyze and update existing processes and procedures related torecords and data governance.
• Identify compliance gaps and develop remediation strategies to close them effectively.
• Collaborate with SMEs to document end-to-end processes, including dependencies, inputs, and outputs.
• Create new processes where none currently exist, ensuring alignment withregulatory and operational standards.
• Ensure all documentation is stored inSharePointwith appropriate access controls and versioning.
• ApplyLean Six Sigmamethodologies to drive sustainable process improvements.
• May present process documentation and updates tosenior leadershipfor validation and approval.
• Work within a dynamic environment where processes must adapt quickly due to ongoingenterprise data hub (ADA)transformations.
• Maintain a strong focus onprivacy, legal, and complianceconsiderations, especially around sensitive client data.

Required Skills & Experience:

• 7+ yearsof experience as a Process Analyst or Process Engineer, ideally in financial services.
• Tenured experienceupdating existing processes and procedures and ability to create new processes and ensure alignment
• Expertise inLean Six Sigma(certification preferred) andADKARchange management.
• Proficiency inMicrosoft Office Suite,Visio, andWord-based process documentation templates.
• Proven ability to work independently and collaboratively with cross-functional teams and SMEs.

Nice to Have:

• Understanding ofrecords management,data governance, andcompliance frameworks.
• Familiarity withOSFI regulations, data retention policies, and privacy legislation.
• Experience in commercial banking or custodial data environments.
• Background in enterprise data hub or large-scale data transformation projects.

EEO Employer

Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation in using our website for a search or application, please contact our Employee Services Department at [e-mail] or 844-463-6178.

Apex Systems is a world-class IT services company that serves thousands of clients across the globe. When you join Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRated's Best of Staffing in Talent Satisfaction in the United States and Great Place to Work in the United Kingdom and Mexico.

Apex Benefits Overview:Apex offers a range of supplemental benefits, including medical, dental, vision, life, disability, and other insurance plans that offer an optional layer of financial protection. We offer an ESPP (employee stock purchase program) and a 401K program which allows you to contribute typically within 30 days of starting, with a company match after 12 months of tenure. Apex also offers a HSA (Health Savings Account on the HDHP plan), a SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions, a corporate discount savings program and other discounts. In terms of professional development, Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. Apex has a dedicated customer service team for our Consultants that can address questions around benefits and other resources, as well as a certified Career Coach. You can access a full list of our benefits, programs, support teams and resources within our ‘Welcome Packet’ as well, which an Apex team member can provide.