Process Engineer

Apex Systems; Toronto; Hybrid; CAD 75,000 - 95,000; Full time

Job summary

A leading IT services provider is seeking a Process Engineer with 5+ years of experience to work with a Big Five Bank. The role involves designing and managing processes, collaborating with stakeholders, and ensuring compliance with business strategies. This position offers a hybrid work environment in Downtown Toronto, providing an excellent opportunity for career growth within the financial domain.

Benefits

Medical Insurance

Dental Insurance

Vision Insurance

Life Insurance

Disability Insurance

Employee Stock Purchase Program

401K with Company Match

Health Savings Account

Employee Assistance Program

Professional Development Opportunities

Qualifications

• 5-7 years of relevant experience required.
• Deep understanding of business/group processes and compliance.
• Knowledge of business analysis and project delivery practices.

Responsibilities

• Designs, develops, and manages processes for business strategy.
• Collaborates with stakeholders to improve efficiency.
• Monitors performance and addresses issues.

Skills

Problem Solving

Collaboration

Analytical Skills

Education

Post-secondary degree in related field

Job description

Apex Systems is a global IT services provider, and our staffing practice has an opening for a Process Engineer with 5+ years of experience to place at our client, a Big Five Bank.

Terms: 6 Month Contract

Location: Hybrid, Downtown Toronto – 2-3 days in Office.

Application Process: It is best to apply via the medium on which you are seeing this posting. If you encounter technical difficulties submitting your resume, please send a Word version of your resume to Mauncho Ogega at [e-mail]. Please reference Process Engineer.

? Designs, develops, tests, implements, measures and manages processes. Ensures that process design reflects current business strategy and business/stakeholder requirements and supports the desired customer experience. Processes may be related to (but are not limited to) fulfillment, operations, services, sales, etc.

•Acts as a trusted advisor to assigned business/group.

•Influences and negotiates to achieve business objectives.

•Recommends and implements solutions based on analysis of issues and implications for the business.

•Assists in the development of strategic plans.

•Identifies emerging issues and trends to inform decision-making.

•Helps determine business priorities and best sequence for execution of business/group strategy.

•Conducts independent analysis and assessment to resolve strategic issues.

•Supports the execution of strategic initiatives in collaboration with internal and external stakeholders.

•Builds effective relationships and collaborates with internal/external stakeholders.

•Ensures alignment between stakeholders.

•Monitors and tracks performance, and addresses any issues.

•Designs and produces regular and ad-hoc reports, and dashboards.

•Breaks down strategic problems, and analyses data and information to provide insights and recommendations.

•Builds change management plans of varying scope and type; leads or participates in a variety of change management activities including readiness assessments, planning, stakeholder management, execution, evaluation and sustainment of initiatives.

•Leads or participates in defining the change/communication plan designed to positively influence or change behaviour; develops tailored messaging; and identifies appropriate distribution channels.

•Provides input into the planning and implementation of operational programs.

•Develops and documents processes, procedures, etc. and/ or end-user materials.

•Assists with the documentation of end user materials.

•Assists with training and transition of processes and tools/templates to appropriate process owners.

•Collaborates in the design, implementation and management of core business/group processes.

•Designs processes based on business requirements and best practices. Ensures the processes adhere to applicable risk, regulatory and compliance requirements.

•Streamlines, simplifies and continuously improves existing processes.

•Documents processes (including, but not limited to, process flows, playbooks, etc.) for vetting, communicating, and implementing processes with stakeholders.

•Ensures all processes meet established standards, effectively utilize templates and tools to track compliance and operational effectiveness standards.

•Looks for opportunities to eliminate, simplify and automate processes. Recommends approaches or changes to streamline and integrate processes to improve overall efficiency.

•Maintains current process documentation to ensure available for stakeholders as required.

•Supports management of processes using established methodologies and tools/system/technology.

•Integrates information from multiple sources to enable more efficient processes, enhanced analysis and/or streamlined reporting.

•Participates in the integration of Core Process transformation across business/groups to deliver process improvements for productivity savings and enhanced customer/employee experience.

•Develops an understanding of organizational interactions and complexity to engage with the appropriate stakeholders.

•Stays abreast of industry technical and business trends through participation in professional associations, practice communities & individual learning.

•Resolves issues regarding processes that are raised from all sources/stakeholders.

•Focus is primarily on business/group within the bank; may have broader, enterprise-wide focus.

•Provides specialized consulting, analytical and technical support.

•Exercises judgment to identify, diagnose, and solve problems within given rules.

•Works independently and regularly handles non-routine situations.

•Broader work or accountabilities may be assigned as needed.

Qualifications:

•Typically between 5 - 7 years of relevant experience and post-secondary degree in related field of study or an equivalent combination of education and experience.

•Possesses a deep understanding of and problem solving ability for issues within the business/group.

•Knowledge of business analysis, project delivery practices and standards across the project lifecycle - In-depth.

•Knowledge of business/group processes, procedures and controls - In-depth.

• Understanding of risk, regulatory and compliance requirements - In-depth.

•Deep knowledge and technical proficiency gained through extensive education and business experience.

•Collaboration & team skills - In-depth.

•Analytical and problem solving skills - In-depth.

This a great opportunity to join a Big Five Bank and continue your career in the financial domain. Be a part of a great work environment with a very well-organized team and colleagues who will help you succeed.

This is a position that impacts the bank enterprise wide with great opportunity for career growth within the bank.

If you are not a 99% match to the above and want to be considered for other opportunities at our enterprise clients, register for our Talent Network where you can receive job alerts about new opportunities that match your interests.

Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation in using our website for a search or application, please contact our Employee Services Department at [e-mail] or 844-463-6178.

Apex Systems is a world-class IT services company that serves thousands of clients across the globe. When you join Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRated's Best of Staffing in Talent Satisfaction in the United States and Great Place to Work in the United Kingdom and Mexico.

Apex Benefits Overview:Apex offers a range of supplemental benefits, including medical, dental, vision, life, disability, and other insurance plans that offer an optional layer of financial protection. We offer an ESPP (employee stock purchase program) and a 401K program which allows you to contribute typically within 30 days of starting, with a company match after 12 months of tenure. Apex also offers a HSA (Health Savings Account on the HDHP plan), a SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions, a corporate discount savings program and other discounts. In terms of professional development, Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. Apex has a dedicated customer service team for our Consultants that can address questions around benefits and other resources, as well as a certified Career Coach. You can access a full list of our benefits, programs, support teams and resources within our ‘Welcome Packet’ as well, which an Apex team member can provide.