Process Analyst Student Intern

TMX Group; Toronto; On-site; CAD 28,000 - 32,000; Full time

Job summary

TMX Group is seeking a Process Analyst Student Intern in Toronto to support PMO governance and process improvements. You will maintain documentation, develop implementation plans, and assist with audits, meetings, and agile support.

Ideal candidates are pursuing an undergrad in Business/Commerce/PM with strong communication and organizational skills and proficiency in MS Office and Google Suite. This is a 4-month co-op internship in Toronto.

Qualifications

• Enrolled in relevant undergrad program (Business/Commerce/PM or related).
• Strong communication, interpersonal, analytical and research skills.
• Excellent administrative and organizational skills with high attention to detail.
• Proficiency with MS Office and Google Suite.
• Self-starter, hardworking, flexible and able to work independently or in a team.

Responsibilities

• Maintain plan, policy and procedure documentation for PMO management.
• Develop and deliver implementation and communications plans for new procedures.
• Act as liaison with auditors and scrum masters during annual audit.
• Support PMO Head, Chapter Leads and Community of Practice Leads with meetings, minutes and follow-ups.
• Provide support to Clusters on Agile processes and tools; maintain PMO Confluence and dashboards.
• Review and improve existing PMO processes; ensure timely responses to requests.
• Own development of internal processes to support PMO operations.
• Create and update process documentation and presentations.

Skills

Communication

Analytical thinking

Research

Education

Undergraduate degree in Business/Commerce/PM

Tools

MS Office

Google Suite

Job description

Process Analyst Student Intern### Process Analyst Student InternApply: Toronto - 100 Adelaide St W: Full time: Posted Today: R-6651**Venture outside the ordinary - TMX Careers**The TMX group of companies includes leading global exchanges such as the Toronto Stock Exchange, Montreal Exchange, and numerous innovative organizations enhancing capital markets. United as a global team, we’re connecting cross-functionally, traversing industries and geographies, moving opportunity into action, advancing global economic growth, and propelling progress. Through a rich exchange of ideas, meaningful collaboration, and a nimble operating model, we're powering some of the nation's most critical systems, fueling capital formation and innovation, bringing increased opportunity to business visionaries, product ingenuity to consumers, and career exploration to our team.**Ready to be part of the action?** The TMX Project Management Office (PMO) enables and supports the successful delivery of business value. This is done by partnering with Clusters, Squads, Shared Services, Corporate Functions and Stakeholders to validate delivery approach, establish fit for purpose best practices, establish critical process gates, helping to identify risks/issues and mitigation strategies while governing overall delivery. The **Process Analyst Intern** will be responsible for governance and support of the delivery processes. This includes acting as primary liaison for support, providing domain expertise and encouraging continuous improvement of delivery processes and tools. **Key Accountabilities:*** Maintain plan, policy and procedure documentation as requested by the PMO management team (e.g. BCP - Business Contingency Plan).* Develop and deliver on implementation and communications plans for new and changing procedures.* Act as liaison between auditors and scrum masters to address questions and requests for information during the annual audit. Support Head of PMO, Chapter Leads and Community of Practice Leads including setting up meetings, collecting meeting minutes, updating documentation and following up on action items.* Provide support to the Clusters on Agile processes and tools.* Actively maintain the PMO Confluence spaces, PMO Google site and documentation to ensure information is relevant, up-to-date and accessible.* Periodically review existing Agile delivery processes, solicit feedback, carry out improvements and help implement them.* Ensure PMO service levels are met (i.e. timely response to requests and inquiries sent to the group mailbox).* Own the development of internal processes to support the operations of the PMO as the need arises.* Create and update process documentation as well as presentations and dashboards. **Must Haves:*** Currently working towards an undergraduate degree in Business, Commerce, Project Management or related program* An excellent communicator with strong interpersonal, analytical and research skills* Impeccable administrative and organization skills along with outstanding attention to detail* Technical proficiency with MS Office / Google Suite* A self-starter who is hardworking, flexible and able to work independently as well as part of a dedicated team **Nice to Haves:*** Project Management Experience ***Notes:**** *4 month Co-op Internship: January 11, 2027 to April 30, 2027** *In order to be considered for the position, you are required to submit your Knockri Assessment* **Salary Range:**$20/hour - 23/hour CAD. Please note that the salary range included is a guideline only. The salary offered may vary based on factors, including, but not limited to, the successful candidate’s relevant knowledge, skills, and experience. *The recruiting efforts for this role are intended to fill a vacant position.**For this role AI-assisted tools are utilised as one input in the application and screening process. AI does not make final hiring or interview decisions.***In the market for...****Excitement** - Explore emerging technology and innovation, as well as ventures and digital finance that shape the future of global markets! Experience the movement of the market while grounded in the stability of close to 200 years of success.**Connection** - With site hubs in some of the world’s most multicultural cities, we leverage our size and structure to create rich connections and belonging while experiencing powerful global impact through our work.**Impact** - More than a platform, we use our talents to power mission-critical systems that drive global economic advancement, innovation, and growth. As well, our employee-led *Team Impact* spreads social good via our giving strategy.**Wellness** - From empathetic leadership to a culture of flexibility and balance, we believe wellness at work creates the maximum yield and a stronger “we”. Plus, with a cloud-first and hybrid workstyle, as well as generous time-off and leaves, we support a life well lived! **Growth** - From a growth mindset in our work, to expansion in our business, TMX is home to action-takers energized by the achievement of ambitious growth.**Ready to enrich your career with impactful work, leaders who truly care, and the flexibility and programs to help you thrive as part of #TeamTMX ? Apply now.***Please note that our company is not currently sponsoring work permit applications and the applicant must be authorized to work in the country where this position is located.**TMX is committed to creating and sustaining a collegial work environment in which all individuals are treated with dignity and respect and one which reflects the diversity of the community in which we operate. We provide accommodations for applicants and employees who require it*.