Printer and Copier Technician

Tonertech Document Solutions Ltd (Copierworks); Burnaby; On-site; CAD 30,000 - 60,000; Full time

Job summary

A leading company in the business supplies sector is hiring a Printer & Copier Technician in Burnaby to provide expert servicing for their commercial equipment. The ideal candidate will be technically skilled, capable of troubleshooting, and have a customer-focused approach. Competitive hourly wage and supportive work environment offered.

Benefits

Extended health, dental, and life insurance (after 3-month probation)

Paid time off

Opportunities for training and professional growth

Supportive, team-oriented work environment

Qualifications

• 1+ year experience in IT/print repair preferred.
• Ability to diagnose hardware and software issues.
• Valid driver’s license and punctuality required.

Responsibilities

• Diagnose and repair laser printers, copiers, and multifunction devices.
• Perform preventive maintenance to minimize downtime.
• Provide onsite customer support and educate users.

Skills

Problem-solving

Attention to detail

Technical aptitude

Education

Previous experience in IT or print repair

Tools

Service management software

Job description

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Experienced Business Operations Coordinator & Sales Manager skilled in B2B sales, print services, and process optimization. Proven ability to drive…

Job Type: Full-time

Pay: $20.00 – $25.00 per hour

Job Description

We are seeking a motivated Printer & Copier Technician to join our growing team. This role focuses on servicing, maintaining, and troubleshooting commercial printer and copier equipment for clients across the Lower Mainland. The ideal candidate will be technically inclined, detail-oriented, and comfortable working independently or as part of a team.

Responsibilities

• Diagnose, troubleshoot, and repair laser printers, copiers, and multifunction devices (MFDs)
• Perform routine preventive maintenance to minimize equipment downtime
• Replace worn or defective parts including fusers, rollers, and imaging components
• Complete service reports and document work performed using service management software
• Assist with remote technical support and troubleshooting when needed
• Maintain familiarity with common OEM brands (HP, Brother, Kyocera, Xerox, etc.)

Customer Support:

• Provide friendly, professional onsite support to clients
• Educate users on device functionality and preventative maintenance best practices
• Communicate job status clearly to both customers and internal team

Shop Duties (as needed):

• Refurbish and clean devices prior to deployment
• Assist in cartridge testing or configuration for outgoing machines
• Help maintain the cleanliness and organization of the warehouse

Backup Delivery Driver:

• Step in to support product deliveries when needed
• Ensure timely and professional delivery of equipment and supplies
• Maintain a clean driving record and valid Class 5 license

Requirements

• Previous experience in IT, print repair, or copier service is a strong asset (1+ year preferred)
• Preferred familiarity with laser printing technology and MFD repair
• Ability to diagnose both hardware and software issues in printers/copiers
• Strong mechanical aptitude and willingness to learn
• Ability to lift up to 50 lbs and work in a variety of customer environments
• Strong problem-solving skills and attention to detail
• Valid driver’s license required
• Punctual, reliable, and able to work full-time hours (start time 8:30 am)
• Competitive hourly wage
• Extended health, dental, and life insurance (after 3-month probation)
• Paid time off
• On-site parking
• Opportunities for training and professional growth
• Supportive, team-oriented work environment

French not required

Schedule:

• Monday to Friday
• 8-hour shifts
• Occasional overtime as needed

Experience:

• IT/Print-related experience: 1 year (preferred)

Work Location:

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Management and Manufacturing

• Industries

  Business Supplies & Equipment

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