Print & Scanning Services Clerk

WCD; Calgary; On-site; CAD 32,000 - 52,000; Full time

Job summary

WCD in Calgary, Alberta, is seeking a detail-oriented Records Technician to ensure high-quality scanning and print production. You will prepare documents, operate scanning equipment, verify page order, and support print workflows while keeping accuracy and efficiency top of mind.

You will collaborate with teams to meet productivity targets, maintain digital records in document management systems, and adapt to various duties as needed.

Qualifications

• High school diploma or GED is required.
• Post-secondary education in a related field is considered an asset.
• Ability to lift 50 lbs and handle physical duties.

Responsibilities

• Sort, organize, and prepare documents for scanning.
• Verify correct page order and operate high-volume scanners.
• Ensure image quality and re-scan when needed.
• Upload and organize digital records in document management systems.
• Assist print team in production of black/white, large-format, and color projects.
• Prepare files for printing and manage finishing options.
• Ensure job accuracy and meet productivity targets.
• Maintain logs and track completed work.

Skills

Attention to detail

Customer service

English fluency

Flexibility

Multi-tasking

Education

High school diploma or GED

Post-secondary education asset

Tools

Adobe CS Suite

Job description

Role Overview

Reporting to the Site Operations Manager, the incumbent is responsible for ensuring that WCD customers receive consistently high-quality products and services. A keen eye for detail and a passion for getting the job done right the first time, every time will lead to success in this position.

Responsibilities and Duties

Scanning Services

• Sort, organize, and prepare documents for scanning.


• Verify correct page order.


• Operate high-volume scanning equipment to digitize paper records.


• Configure scanning settings to ensure optimal image quality.


• Meet established productivity and turnaround targets.


• Review scanned images for clarity, completeness, and accuracy.


• Correct image quality issues, including skewed, missing, or unreadable pages


• Re-scan documents as required to maintain quality standards.


• Ensure electronic records accurately reflect original source documents.


• Apply appropriate file names


• Upload and organize digital records within document management systems.


• Maintain accurate tracking logs and records of completed work.

Print Services

• Assist the print team in the production of printed documents (black and white, large format, and fully colour projects)


• Review print requests and work orders for completeness and accuracy.


• Prepare electronic and physical files for production.


• Convert and format documents as required for printing.


• Ensure proper paper stocks, finishing options, and production specifications are selected.


• Complete basic bindery including Collating, folding, Binding (coil, Cerlox)


• Package and label finished jobs

Qualifications Education

• High school diploma or GED


• Post-secondary education in a related field is considered an asset

Skills and Experience

• A solid understanding of computers and office equipment


• Ability to adapt to changing environments, work with a variety of people, and have the flexibility to cover various positions on short notice


• Previous print production experience is considered an asset


• Knowledge of the Adobe CS Suite is considered an asset


• Strong ability to remain organized and manage multiple projects and duties


• Consistent attention to detail


• Written and verbal fluency in English


• Exceptional customer service


• Desire to perform different functions daily as required


• Ability to lift 50 lbs.