Senior Manager, Salesforce Engineering

Scotiabank; Toronto; On-site; CAD 150,000 - 210,000; Full time

Benefits offered by this job

Diversity, Equity, Inclusion & Allyhip

Accessibility in workplace

Upskilling opportunities

Competitive rewards

Tea & coffee, collaboration spaces

Community engagement

Job summary

Scotiabank in Toronto is seeking a Senior Manager, Salesforce Engineering to lead strategy, delivery, and evolution of the Salesforce platform across multiple lines of business. You’ll own the engineering roadmap, govern platform standards, and lead multiple squads to deliver secure, scalable, and high quality solutions in a regulated environment.

You will collaborate with Directors and VPs, drive KPIs, manage vendor relationships, and mentor engineers and leads to create an environment of

Qualifications

• 8+ years in software engineering, 5+ years hands-on on the Salesforce platform.
• Proven delivery of complex Salesforce programs across design, build, test, and implementation in a regulated environment.
• Strong leadership of engineering teams/squads, coaching, performance, and hiring.
• Expertise with Apex, LWC, Visualforce, SOQL; familiarity with integration patterns.
• Experience with API-driven microservices architectures and Salesforce integrations.
• SDLC governance, change management, version control (Git), CI/CD automation, testing.
• Cross-functional leadership with product, architecture, risk, compliance, security, and operations.
• Ability to set engineering KPIs, interpret metrics, and drive improvement.
• Salesforce certification (Developer I/II or Platform App Builder) held.

Responsibilities

• Own the Salesforce engineering strategy and multi-year roadmap.
• Govern development standards, lifecycle practices, and platform operating model.
• Drive platform scalability, performance, observability, and security alignment.
• Manage platform portfolio, capacity planning, and release calendars.
• Ensure timely, high-quality delivery and regulatory compliance.
• Lead cross-team dependencies and mitigate risks with action plans.
• Mentor engineers and grow high-performing squads.
• Define and track engineering KPIs; monitor platform health.
• Stay current with Salesforce capabilities and evaluate new tech.

Skills

Salesforce experience

Leadership

SDLC governance

Apex/LWC

API integration

SAFe/Agile

Vendor management

Education

Salesforce certification(s)

Tools

Git

CI/CD

REST/SOAP APIs

Job description

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Title: Senior Manager, Salesforce Engineering

Requisition ID: 275778
Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture.

We’re looking for a Senior Manager, Salesforce Engineering to lead the strategy, delivery, and evolution of our Salesforce platform across multiple business lines. You’ll own the engineering roadmap, govern platform standards, and lead multiple squads to deliver secure, scalable, and high quality solutions in a regulated environment.

Is this role right for you? In this role, you will:

• Own the Salesforce engineering strategy and multi year roadmap; align with enterprise architecture, business priorities, and modernization plans.
• Govern development standards (coding, security, accessibility, reuse), lifecycle practices, and platform operating model across squads.
• Drive platform scalability, performance, observability, and resilience; ensure alignment with risk, security, privacy, and compliance requirements.
• Manage platform portfolio, capacity planning, and release calendars across multiple Salesforce clouds.
• Ensure timely, high quality delivery of program milestones while adhering to SDLC, change management, and regulatory controls.
• Orchestrate cross team dependencies (product, architecture, data, integration, QA, DevOps), remove blockers, and manage risks with clear mitigation plans.
• Lead technical discussions; influence solution design, integration strategy, and make pragmatic build vs buy recommendations.
• Oversee code quality through standards enforcement, code reviews, automated testing, and CI/CD best practices.
• Partner with senior stakeholders (Directors/VPs) across multiple business lines; prepare executive updates and clear decision packs.
• Manage vendor/partner relationships, SOWs, and delivery performance for supported solutions and accelerators.
• Lead and grow high performing Salesforce squads (potentially 2–3 pods, ~8–15 FTE/contractors); build career paths and succession plans.
• Foster a culture of engineering excellence, accountability, and continuous improvement; coach and mentor engineers, leads, and admins.
• Define and track engineering KPIs (velocity, change failure rate, defect escape, MTTR, release stability, test coverage, platform health).
• Drive proof of concepts/pilots and evaluate emerging Salesforce capabilities (e.g., Einstein AI, Data Cloud, OmniStudio, Flow Orchestration).
• Identify opportunities to simplify architecture, retire technical debt, and scale re usable components, APIs, and patterns.
• Stay current with industry best practices; where relevant, monitor adjacent trends (e.g., distributed ledgers) for future applicability.
• Embed the Bank’s risk appetite and controls in day to day engineering decisions.
• Ensure secure configurations, data governance, auditability, and compliance with change, access, and separation of duties policies.

Do you have the skills that will enable you to succeed in this role? We'd love to work with you if you have:

• 8+ years in software engineering, with 5+ years hands on on the Salesforce platform (Sales, Service, Experience, or Financial Services Cloud).
• 5+ years leading engineering teams/squads (manager/lead role), including coaching, performance, and hiring; experience leading multiple pods is an asset.
• Proven delivery of complex Salesforce programs across design, build, test, and implementation in a regulated environment.
• Strong grasp of Apex, LWC, Visualforce, SOQL; familiarity with integration patterns (REST/SOAP APIs, event driven, middleware).
• Experience with API driven, microservice oriented architectures and integrating Salesforce with enterprise platforms.
• Demonstrated excellence in SDLC governance, change management, version control (Git), CI/CD automation, code quality, and automated testing.
• Cross functional leadership with product, architecture, risk, compliance, security, and operations.
• Ability to set engineering KPIs, interpret metrics, and drive continuous improvement.
• At least one current Salesforce certification (to be verified) from:
• o Salesforce Developer I or II
• o Salesforce Platform App Builder
• Experience with nCino and/or implementation in financial services.
• Exposure to multiple Salesforce clouds (e.g., Experience, Marketing, Financial Services Cloud).
• Knowledge of Einstein AI, Data Cloud, OmniStudio, Flow Orchestration.
• Background managing vendor solutions and optimizing cost/performance.
• Experience managing an engineering operating budget.
• SAFe/Agile leadership certification (e.g., SA, SASM, PAL).

What's in it for you?

• Diversity, Equity, Inclusion & Allyship - We strive to create an inclusive culture where every employee is empowered to reach their fullest potential, respected for who they are, and are embraced through bias-free practices and inclusive values across Scotiabank. We embrace diversity and provide opportunities for all employee to learn, grow & participate through our various Employee Resource Groups (ERGs) that span across diverse gender identities, ethnicity, race, age, ability & veterans.
• Accessibility and Workplace Accommodations - We value the unique skills and experiences each individual brings to the Bank, and are committed to creating and maintaining an inclusive and accessible environment for everyone. Scotiabank continues to locate, remove and prevent barriers so that we can build a diverse and inclusive environment while meeting accessibility requirements.
• Upskilling through online courses, cross-functional development opportunities, and tuition assistance.
• Competitive Rewards program including bonus, flexible vacation, personal, sick days and benefits will start on day one.
• Dynamic Ecosystem - Free tea & coffee, universal washrooms, and lots of space for team collaboration.
• Community Engagement - No matter where you choose to work from; we offer opportunities for community engagement & belonging with our various programs.

Location(s): Canada : Ontario : Toronto

Scotiabank is a leading bank in the Americas. Guided by our purpose: "for every future", we help our customers, their families and their communities achieve success through a broad range of advice, products and services, including personal and commercial banking, wealth management and private banking, corporate and investment banking, and capital markets.

At Scotiabank, we value the unique skills and experiences each individual brings to the Bank, and are committed to creating and maintaining an inclusive and accessible environment for everyone. If you require accommodation (including, but not limited to, an accessible interview site, alternate format documents, ASL Interpreter, or Assistive Technology) during the recruitment and selection process, please let our Recruitment team know.