Who We Are
At Momentum Financial Services Group, we help people move forward by reimagining how money works for those who need it most. With more than 40 years of experience, we're the team behind Money Mart-Canada's largest non-bank branch network-and a leader in financial solutions for underserved communities.
From short-term loans to money transfers and prepaid cards, we power the products, technology, and operations that connect millions of customers each year to the money they need, when they need it.
At MFSG, we work together across teams and functions to create something bigger than ourselves: solutions that remove barriers and give people access to money they might not get anywhere else. Whether you're solving problems, building systems, or shaping strategy, your work fuels real support for real people.
We've Got You Covered
- Compensation Philosophy - Competitive pay aligned with experience and market standards
- Discretionary Annual Bonus - Rewarding both individual and company performance
- Comprehensive Benefits - Health and dental coverage with premiums fully paid, plus access to an Employee Assistance Program
- Retirement Plans - Helping you plan and save for the future
- Hybrid Work Environment - Flexibility to balance remote and in-office collaboration; enjoy our corporate HQ spaces designed for teamwork and creativity
- Perks and Rewards - Tuition reimbursement, professional development support, discounts through Perkopolis, and recognition programs that celebrate your impact
Please note the salary for this opportunity is C$100,000-C$120,000
The Job: Principal Product Designer
What You'll Do
- Own the strategy, roadmap, architecture, and governance of the Money Mart experience system across digital products and channels.
- Define and maintain contribution, review, approval, release, and deprecation processes for components, patterns, variants, and shared experience standards.
- Ensure system decisions support long-term scalability across web, app, portal, assisted channels, future U.S. expansion, and evolving brand expressions.
- Define accessible interaction standards, design requirements, and reusable acceptance criteria across product design.
- Establish guidance for keyboard interaction, focus management, screen readers, text resizing, colour contrast, errors, forms, cognitive load, and assistive-technology behaviour.
- Partner with product designers, engineering, QA, compliance, and the UX Lead to identify and resolve material accessibility or customer-risk issues.
- Translate brand foundations into scalable digital-product behaviour, including interaction principles, visual language, reusable patterns, and digital theming.
- Partner with marketing and brand to maintain consistency while ensuring product design owns how the brand behaves within customer-facing digital products.
- Support future multi-brand and market-specific expressions without unnecessarily duplicating the core interaction system.
- Partner closely with the design system engineer and product engineering teams to maintain alignment between Figma, design tokens, coded components, Storybook, and production behaviour.
- Define experience requirements for component APIs, states, interactions, and accessibility.
- Identify and resolve design-to-code discrepancies, duplicated implementation, hard-coded values, and system gaps discovered through product delivery.
- Establish shared quality standards for reusable components, interaction patterns, accessibility, and design-system implementation.
- Maintain clear documentation and guidance so product designers and engineers understand how to use, contribute to, and evolve the system.
- Support design reviews, system contribution reviews, education, and adoption across teams.
- Use design QA and implementation evidence to identify recurring quality problems and prioritise improvements.
- Coach product designers on system thinking, accessibility, interaction standards, reusable patterns, and contribution practices.
- Facilitate Experience Foundations reviews and contribute to design and engineering governance.
- Use product evidence, adoption data, quality signals, accessibility findings, and emerging technology to continuously improve the experience system.
- Explore responsible AI-assisted workflows where they reduce repetitive work, improve documentation, strengthen quality checks, or support design-to-code consistency without replacing accountable design judgement.
What You'll Bring to the Table
Required
- 7+ years of related product design, UX, or interaction-design experience, including substantial senior-level ownership.
- Demonstrated experience building, scaling, or governing a design system or shared experience foundation across multiple products or teams.
- Experience defining reusable components, interact