Principal Consultant], [DBA Sybase]

Genpact; Montreal; On-site; CAD 90,000 - 120,000; Full time

Job summary

A global professional services firm is seeking a Principal Consultant, DBA Sybase. The role involves managing database administration, providing technical support to junior members, and ensuring high standards during release implementations. Ideal candidates will have a technology background and skills in database management, with a strong results-driven approach.

Qualifications

• Graduate or postgraduate in Technology with focus on IT is required.
• Knowledge of database architecture (Oracle, Sybase, SQL) is essential.
• Hands-on experience with installations and troubleshooting needed.

Responsibilities

• Focus on vulnerability remediation and database administration.
• Support junior DBAs and perform root cause analysis of incidents.
• Implement and configure Sybase and SQL databases.

Skills

Database user management

Backup recovery

Performance tuning

Troubleshooting

Analytical skills

Communication skills

Education

Graduate or postgraduate in Technology (Computers or IT)

Tools

Oracle

Sybase

SQL Database

UNIX (Solaris/Linux)

Job description

Job Description - Principal Consultant, DBA Sybase (ITO091853)

Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose – the relentless pursuit of a world that works better for people – we serve and transform leading enterprises, including the Fortune Global 500, with our deep business and industry knowledge, digital operations services, and expertise in data, technology, and AI.

Inviting applications for the role of Principal Consultant, DBA Sybase.

The purpose of this job is to provide all aspects of database administration, offer technical guidance, support junior (L1) database administrators, and perform vulnerability remediation as the primary task. This position will handle escalated incidents and perform root cause analysis of problems arising from incident reports (IRs) and proactive business needs.

Responsibilities

1. Primary focus on vulnerability remediation.
2. Configuration, implementation, and support of Sybase Database Production servers; provide technical guidance to junior team members.
3. Understand business requirements and design solutions accordingly.
4. Support configuration, implementation, and support of SQL Database Production servers; guide junior team members.
5. Ensure quality standards during release implementation, especially in DML/DCL/DDL & Data Fixes.
6. Resolve incidents, escalate to client management and vendor as necessary.
7. Create Standard Operating Procedures (SOPs).
8. Perform root cause analysis for various incident priorities and proactively based on business needs.
9. Collaborate with internal teams and third-party vendors for change implementation.
10. Follow policies and procedures for incident, problem, and change management.
11. Meet service performance expectations with defined service levels and quality.
12. Escalate service-related issues and risks to appropriate leads.
13. Provide technical guidance to junior team members when applicable.

Qualifications

Minimum Qualifications

Graduate or postgraduate in Technology with a focus on Computers or IT, or any stream with relevant IT courses.

Preferred Skills

• Knowledge of Oracle, Sybase, and SQL Database architecture.
• Hands-on experience with installation, configuration, and disaster recovery procedures.
• Experience with multiple database releases, DB refreshes, and installs.
• Knowledge of shell scripting, UNIX (Solaris/Linux).
• Database user management, backup recovery, datafile management, and performance tuning.
• Experience with database upgrades, character set conversions, and monitoring tools.
• Strong troubleshooting, analytical, and communication skills.
• Results-driven with the ability to work independently.
• Capital Markets domain knowledge and familiarity with ITIL processes are preferred.

Genpact is an Equal Opportunity Employer and does not charge fees for job applications. For more information, visit www.genpact.com.