Principal Consultant

Fenergo; Toronto; On-site; CAD 80,000 - 150,000; Full time

Job summary

An established industry player is seeking a Principal Consultant to lead the Product Consultant practice. This role involves guiding a high-performing team, delivering best practices in project delivery, and ensuring clients maximize their investment in a leading SaaS solution. The ideal candidate will have extensive experience in software project management, excellent communication skills, and a strong commercial acumen. This position offers the chance to shape the direction of the practice while fostering a collaborative and inclusive environment. If you're ready to make a significant impact and drive success, this opportunity is for you.

Qualifications

• Minimum 10 years in software project management or consulting.
• Experience in SaaS environments is essential.

Responsibilities

• Lead customer demonstrations and act as a product expert.
• Drive internal and external communications for stakeholder management.
• Support employee development and promote best practices.

Skills

Project Management

SaaS Solutions

Presentation Skills

Communication Skills

Interpersonal Skills

Leadership Skills

Problem Solving

Client Engagement

Education

Degree in Business / Technology

Job description

The Principal Consultant role is a functional leadership role that requires a proficient knowledge of Fenergo’s SaaS solution and the delivery methodology. As a leader in the Product Consultant practice, the candidate is expected to support the growth and development of Product Consultants and to promote a high performing culture among the practice.

The Principal Consultant will lead by example, from execution of best practices in project delivery, including SME and solutioning support, to resolving functional challenges that will require a strong ability to influence and partner amicably and tactfully across functional teams.

The Principal Consultant will also have oversight in a share of the AMER project portfolio to ensure clients realize the value of investment in Fenergo’s SaaS Solution. The candidate is expected to provide and promote best practice design and functional architecture consultancy to clients and within project teams.

In this role, the Principal Consultant is also expected to have strong commercial acumen and an understanding of the commercial impact at all stages of delivery. The Principal Consultant will also support client solutions and sales as needed, ensuring best practice design and identifying client needs for alignment with product strategy.

The role requires occasional travel (up to 30%). Candidates must have no travel restrictions.

Main Responsibilities:

• Provide comprehensive customer demonstrations on Fenergo’s SaaS solution
• Communicate effectively with clients and be considered a confident product expert
• Challenge clients on requirements, to drive optimum solution design and aligned with configuration best practices and Fenergo product strategy
• Analyse and determine problems / opportunities and solution resolutions
• Foresee and escalate issues in a timely manner, avoiding negative impact on the project success
• Drive internal and external communications aimed at effectively managing stakeholder expectations
• Act as an escalation point for project issues arising in assigned portfolio of projects for oversight
• Plays a supporting role in shaping the direction of the Product Consultant Practice
• Support employee development by becoming an SME in multiple parts of the Fenergo SaaS Product
• Promote and provide clear and concise documentation for seamless transfer of projects amongst team
• Implement efficiencies and improvements that drive consistent, repeatable, successful delivery
• Provide support to pre sales and sales as needed
• Keep up to date with changes in product offering and content hub
• Support the Functional Delivery Org. in regional change management efforts
• Cascade global and regional organizational goals and initiatives to the team

Required Experience & Skills:

• Minimum of 10 years’ experience implementing, consulting or managing software projects and working on the vendor side
• Experience in a SaaS environment is required
• Strong in presentation and communication skills
• Strong interpersonal / leadership skills
• Excellent written and oral communication skills
• Experience offering design solutions
• Experience leading client engagements and leading a team

Education:

• Degree in Business / Technology or equivalent

Our promise to you:

We are striving to become global leaders across all of the categories we operate in and as part of that we are a high-performing highly collaborative team that works cross functionally to accommodate our clients needs.

What we value is at the CORE of how we succeed:

• Collaboration: Working together to achieve our best
• Outcomes: Drive Success in every engagement
• Respect: A collective feeling of inclusion and belonging
• Excellence: Continuously raising the bar

Diversity, Equality, and Inclusivity:

Fenergo is an equal opportunity employer. We are committed to creating a diverse and inclusive workplace, where all employees are valued, respected, and can reach their full potential. We do not discriminate based on race, colour, religion, sex, national origin, age, disability, or any other characteristic protected by applicable law. Our hiring decisions are based solely on qualifications, merit, and business needs. We believe that a diverse workforce enriches our company culture, fosters innovation, and contributes to our overall success. We strive to provide a fair and supportive environment for all employees, promoting equal opportunities for career development and advancement. We encourage all qualified individuals to apply for employment opportunities and join our team in contributing to a collaborative and inclusive work environment.