Primary Care Clinic Assistant — Equity-Driven Admin

SEOCHC; Ottawa; On-site; CAD 46,000 - 55,000; Full time

Benefits offered by this job

Extended Health & Dental

HOOPP pension

Professional development

Job summary

SEOCHC in Ottawa, Ontario is seeking a Clinical Assistant, Primary Care Support to join our interdisciplinary primary health care team. This on-site role includes reception, appointment scheduling, EMR management, and clinical support to physicians and nurses.

You will prepare examination rooms, take routine vital signs, and help coordinate referrals while maintaining confidentiality and equity-centered care in a fast-paced clinic.

Qualifications

• Commitment to health equity, accessibility, inclusion and culturally responsive care.
• Secondary School Diploma + Medical Office Administration program or equivalent.
• Current CPR/BLS certification or willingness to obtain.
• Minimum 2 years in medical office/primary care setting.
• Experience with EMR, client intake, scheduling and referrals.
• Experience obtaining and documenting vital signs; team-based care is a plus.
• Strong organizational and time-management skills.
• Excellent communication and ability to protect confidentiality.
• Ability to work independently and in an interdisciplinary team.
• Fluency in English (oral, reading and writing).

Responsibilities

• Provide medical administrative and secretarial support to physicians and the interdisciplinary team, including reception, scheduling, EMR management, referrals, and follow-up.
• Support client intake and clinical flow by preparing examination rooms, greeting and rooming clients, and confirming information.
• Obtain, document and communicate routine clinical measurements and escalate abnormal findings.
• Collaborate to maintain accurate, confidential documentation in line with standards and policies.
• Promote client-centred, equitable care and assist clients in navigating CHC services.
• Perform other duties as assigned by Health Services leadership.

Skills

Health equity commitment

Medical office administration

EMR systems

Client intake

Appointment scheduling

Vital signs documentation

Confidentiality

Interdisciplinary teamwork

English communication

Education

Medical Office Administration program

Tools

EMR software proficiency

Microsoft Office

Job description

SEOCHC in Ottawa, Ontario is seeking a Clinical Assistant, Primary Care Support to join our interdisciplinary primary health care team. This on-site role includes reception, appointment scheduling, EMR management, and clinical support to physicians and nurses.

You will prepare examination rooms, take routine vital signs, and help coordinate referrals while maintaining confidentiality and equity-centered care in a fast-paced clinic.