Preventive Maintenance Coordinator

Brandt Group of Companies; Surrey; On-site; CAD 55,000 - 75,000; Full time

Benefits offered by this job

Competitive compensation

Continuous Learning opportunities

Comprehensive benefits coverage

Retirement savings programs

Retirement savings

Job summary

A leading construction and forestry company in Surrey seeks a Preventive Maintenance Coordinator. This role involves providing Preventive Maintenance quotes, tracking agreements, and coordinating service. Candidates should have experience with construction equipment maintenance, strong communication skills, and an ability to manage a high-volume workload. The company offers competitive compensation and comprehensive benefits, indicating a supportive work environment focused on employee growth and customer satisfaction.

Qualifications

• Experience in service delivery activities and processes.
• Previous experience as a Service Writer is preferred.
• Self-starter able to make informed decisions.
• Strong communication, timeliness, organized, and high attention to detail.
• Ability to multitask in a high-volume workload environment.
• Knowledge of contracts and related processes’ management.
• Proficiency with MS Office tools (Excel/Word/Access/Outlook).
• Self-starter capable of working independently and making informed decisions.

Responsibilities

• Provide Preventive Maintenance quotes to Sales & Customer Support Advisors.
• Administer and track Preventive Maintenance Agreements.
• Coordinate necessary service with Customers and Technicians.
• Review, close and invoice completed jobs.
• Coordinate necessary service with Customers and Preventive Maintenance Technicians.
• Update and maintain pricing calculator tool.
• Handle incoming Preventive Maintenance call requests from internal and external customers.
• Manage Prepaid agreements.
• Utilize John Deere Link to monitor & track customer’s machines with Preventive Maintenance contracts.
• Other related duties as assigned.

Skills

Experience with maintenance of construction equipment

Strong communication skills

Ability to multi-task in a high-volume environment

Knowledge of MS Office tools

MS Office (Excel/Word/Access/Outlook)

Independent decision making

Service Writer experience

Tools

MS Office

Job description

Overview

Brandt is currently seeking a Preventive Maintenance Coordinator in our Surrey Construction and Forestry location. This position is responsible for providing Preventive Maintenance quotes to our Sales & Customer Support Advisors as well as, the day-to-day task of supporting efficient, accurate and timely fulfillment of Brandt’s contractual Preventive Maintenance business.

Who We Are

Brandt is a customer driven company, privately owned and family run, strengthened by diversification and succeeding through specialization. We operate over 170 locations across Canada, the USA, Australia, and New Zealand. For nine decades, the people of Brandt have stood shoulder-to-shoulder with the hardworking people that we serve. And really, there’s no place we’d rather be because just like them, it’s when we’re working hard and getting things done that we’re at our best. Our success is driven by a passionate belief in the unlimited potential of our company and the ultimate success of our customers and we act on that belief every single day. That’s Powerful Value, Delivered.

What You Will Be Responsible For

• Quote & Set-up of Preventive Maintenance Agreements in our contracts’ management system
• Preventive Maintenance Agreement Administration
• Track and maintain Preventive Maintenance Agreement information
• Review, close and invoice completed jobs
• Coordinate necessary service with Customers and Preventive Maintenance Technicians
• Update and maintain our pricing calculator tool
• Handle incoming Preventive Maintenance call requests from our internal and external customers
• Manage Prepaid agreements
• Utilize John Deere Link to monitor & track customer’s machines with Preventive Maintenance contracts
• Other related duties as assigned

What We Look For

• Experience and understand maintenance of construction equipment
• Experience in service delivery activities and processes
• Previous experience as a Service Writer is preferred
• Strong communication skills; timeliness, organized, and high attention to detail
• Ability to in multi-task at a high-volume workload environment
• Knowledge of contracts and associated processes’ management
• Sound knowledge of MS Office software tools; Excel, Word, Access, Outlook, etc.
• Self-starter with the ability to work independently and make informed, logical decisions

What We Offer

• Competitive compensation: we offer fair, market-based wages that recognize your skills, experience, and contributions.
• Continuous Learning: through on-the-job training and educational opportunities.
• Opportunities for advancement within a growing company that values initiative and teamwork.
• Comprehensive benefits coverage: including health, dental and more to support your wellbeing.
• Retirement savings programs: Pension and RRSP programs to help you invest in your future.

When you work for Brandt, we work for you. It’s as simple as that!