Presales Security Expert Mid-Market

Zoomcar; Toronto; On-site; CAD 80,000 - 100,000; Full time

Benefits offered by this job

100% company-paid medical, dental, and vision coverage

Health Spending Account

Employee & Family Assistance Plan (EFAP)

Group Registered Retirement Savings Plan (RRSP) with company match

Job summary

Fortinet is seeking a Presales Security Expert Mid-Market to drive our cybersecurity initiatives. You will qualify sales leads, provide technical direction in pre-sales calls, and conduct post-sales training, while collaborating with channel partners.

The ideal candidate has 3–8 years of technical experience, particularly in networking and security solutions. We offer a comprehensive benefits package including 100% paid medical coverage, RRSP, competitive paid time off, and an inclusive work environment.

Qualifications

• 3–8 years of technical or pre‑sales support experience as a pre‑sales or security expert.
• Experience in LAN/WAN/Internet services administration.
• Ability to design network and security solutions.

Responsibilities

• Assist in qualifying sales leads from a technical standpoint.
• Serve as the main technical resource on sales calls.
• Provide post‑sales training to identified customers.

Skills

Technical or pre-sales support experience

Knowledge of networking applications

Technical troubleshooting skills

Strong presentation skills

Strong communication and writing skills

Education

Bachelor’s Degree or equivalent experience

Tools

Visio

Job description

Overview

Join Fortinet, a cybersecurity pioneer with over two decades of excellence, as we continue to shape the future of cybersecurity and redefine the intersection of networking and security. At Fortinet, our mission is to safeguard people, devices, and data everywhere. We are currently seeking a dynamic Presales Security Expert Mid‑Market to be a part of enabling the success of our rapidly growing business.

Responsibilities

• Assist in qualifying sales leads from a technical standpoint (pre‑sales).
• Serve as the main technical resource on sales calls, answering and educating customers on features, specifications, functionality, and integration.
• Be conversant with networking applications and solutions.
• Apply experience with virtualization, NFV, and emerging SDN technologies.
• Act as the lead technical contact for identified accounts during post‑sales, working closely with technical support and engineering to elevate and resolve customer technical issues.
• Provide post‑sales training to identified customers.
• Regularly interface with and provide presales support to Fortinet channel partners in the region.
• Present at events, seminars, customer and partner meetings.
• Be flexible to travel primarily within the designated region, with occasional travel to other regions.

Qualifications

• 3–8 years of technical or pre‑sales support experience as a pre‑sales or security expert.
• Experience in LAN/WAN/Internet services administration.
• Ability to design network and security solutions, effectively use Visio, and create Bills of Materials (BOMs).
• Knowledge of routing, switching, VPN, LAN, WAN, network security, stateful firewalling, NGFW, firewall policies, identity‑based policies, NAT, IPS, anti‑malware, botnet protection, application control, DDoS, web filtering, and SDN.
• Strong understanding of TCP/IP, IPv4, IPv6, supernetting and subnetting, DNS, HTTP, SMTP, RADIUS, LDAP, Active Directory, PKI, IKE, certificates, L2TP, SSL decryption, SSL VPN, IPsec, 802.1Q, VLANs, LACP, MD5, SSH, SSL, SHA1, SHA512, 3DES, AES.
• Experience with encryption and authentication technologies.
• Strong technical troubleshooting skills.
• Strong presentation skills.
• Strong communication and writing skills; experience responding to RFPs is beneficial.
• Whiteboard skills are beneficial.
• Technical knowledge in Wi‑Fi, load balancing, application delivery, Ethernet switching, ACI, API, two‑factor authentication, malware sandboxes, mail gateways, web application firewalling, cloud (AWS, Azure, etc.), SDN, NFV, virtualization, centralized management, SIEM, and data center redundancy are considered assets.
• Previous vendor or reseller experience is an asset.

Education

• Bachelor’s Degree or equivalent experience.

Benefits

Fortinet strives to provide you and your family with a comprehensive benefits package. Benefits eligibility starts on your first day of hire and includes 100% company‑paid medical, dental, and vision coverage, a Health Spending Account, a Personal Spending Account, an Employee & Family Assistance Plan (EFAP), critical illness, disability, and life insurance, a Group Registered Retirement Savings Plan (RRSP) with a company match, competitive paid time off, and flexible leave policies including paid health days. This job posting represents an existing vacancy.

Equity & Bonus

All roles are eligible to participate in the Fortinet equity program. Bonus eligibility is reviewed at time of hire and annually at the company’s discretion.

Why Join Us

We encourage candidates from all backgrounds and identities to apply. We offer a supportive work environment and a competitive total rewards package to support you with your overall health and financial well‑being.

Next Steps

Embark on a challenging, enjoyable, and rewarding career journey with Fortinet. Join us in bringing solutions that make a meaningful and lasting impact to our 660,000+ customers around the globe.