Presales Security Expert-NSP

Fortinet; Montreal (administrative region); On-site; CAD 100,000 - 130,000; Full time

Benefits offered by this job

Supportive work environment

Competitive Total Rewards package

Job summary

A cybersecurity leader based in Quebec is looking for a PreSales Channel Security Expert to develop and execute strategies alongside sales teams. The ideal candidate will have 5–8 years of pre-sales experience, strong communication skills, and technical knowledge of networking protocols. This role requires collaboration with internal teams and partners to deliver effective solutions, manage customer relationships, and enhance service offerings in a dynamic market.

Qualifications

• 5 – 8+ years’ experience in technical/pre-sales support.
• Ability to think outside of the box and self-motivate.
• Experience as a pre-sales engineer managing technical aspects.
• Strong understanding of TCP/IP, IPv4, IPv6.
• Experience with DNS, HTTP, SMTP, and Active Directory.

Responsibilities

• Develop and execute joint strategy with direct salesperson.
• Collaborate with internal teams and partners for offerings.
• Manage technical inquiries and improve knowledge of Fortinet products.
• Conduct technical webinars and hands-on demos.
• Maintain accurate customer information in CRM.

Skills

Technical pre-sales support

Problem-solving skills

Strong presentation skills

Communication skills

Public speaking experience

Education

Bachelor's degree or equivalent

Tools

Salesforce

Visio

Job description

Overview

We are looking for a PreSales Channel Security Expert to support our NSPs out of the GTA. The candidate would be aligned to a Channel Account Manager and part of a team supporting the NSPs nationally. To be successful in this role, the Channel SE would need to develop and execute on the regional plan while simultaneously supporting the national strategy.

Presales Channel Security Expert, you will:

• Develop and execute on joint strategy with your direct salesperson which is tied to your partners and Fortinet Goals.
• Collectively work with Fortinet’s teams (account sales/ technical, marketing, specialization overlays) + your partners teams (sales/ technical/ professional services, managed services, etc) to develop “go to market” offerings to address Fortinet and our partners goals.
• Develop and launch managed service offerings with our partners to help address the dynamic market needs.
• Be the primary technical point of contact for your partners(s) in close collaboration with your sales partner.
• Continuously strive to improve knowledge around the Fortinet products and solutions, along with maintaining a deep understanding of the competitive landscape and Fortinet’s ability to provide long lasting protection against the ever-evolving threats.
• Have a strong ability to position Fortinet solutions to the partner, whether this be remotely or in person. This requires strong communication skills and the ability to confidently present through whiteboarding, technical white papers, technical plans, or customer discussions.
• Manage your time effectively when working on multiple deals simultaneously, ensuring a positive customer experience is maintained.
• Maintain accurate activity, contact, and account technical information of all customers and prospects in our CRM (Salesforce).
• Help drive technical webinars and hands-on demo’s
• Help training teams at SE Training events
• Ability to be on the road at our partner site or after work at events as required
• Work with multiple business units within your partner from Cloud to Security, Presales to Managed Services and prioritized efforts based on joint goals

We Are Looking For

• 5 – 8+ years’ experience in technical/pre-sales support as a pre-sales or security expert
• Ability to think outside of the box and self-motivate to drive sales
• Are currently or have previously worked in a pre-sales engineer role, managing end to end technical aspects of deals, through to technical closure.
• Can demonstrate your problem-solving skills and how this has impacted key wins within your current organization.
• Understand and can demonstrate your ability to build and maintain customer relationships, including your ability to effectively communicate technically to a range of both external and internal stakeholders.
• Public Speaking experience
• Strong presentation skills
• Strong communication and writing skills. Previous experience on responding to RFPs is beneficial.
• Experience explaining technology topologies via whiteboarding, Visio and other methods
• Strong understanding in the following technologies and protocols: TCP/IP, IPv4, IPv6, supernetting and subnetting, DNS, HTTP, SMTP, RADIUS, LDAP, Active Directory, PKI, IKE, Certificates, L2TP, SSL Decryption, SSL VPN, IPSEC, 802.1Q, VLANs, LACP, MD5, SSH, SSL, SHA1, SHA512, 3DES, AES

Optional but not required

• Experience in building managed service offerings

Education

• Bachelor's degree or equivalent.

Why Join Us

We encourage candidates from all backgrounds and identities to apply. We offer a supportive work environment and a competitive Total Rewards package to support you with your overall health and financial well-being.

Embark on a challenging, enjoyable, and rewarding career journey with Fortinet. Join us in bringing solutions that make a meaningful and lasting impact to our 660,000+ customers around the globe