Presales Security Expert Mid-Market

Fortinet; Toronto; On-site; CAD 80,000 - 100,000; Full time

Benefits offered by this job

Competitive Total Rewards package

Job summary

A cybersecurity pioneer is looking for a Presales Security Expert Mid-Market in Toronto, Ontario. This role involves qualifying sales leads, assisting in sales calls, and being the lead technical contact for customers. Candidates should have 3-8 years of experience in technical/pre-sales support, knowledge of networking and security technologies, and strong presentation and communication skills. This is an exciting opportunity to contribute to the success of a leading company in the cybersecurity space.

Qualifications

• 3 - 8 years' experience in technical/pre-sales support.
• Experience with LAN/WAN/Internet services administration.
• Ability to design network and security solutions.

Responsibilities

• Assist in qualifying sales leads from a technical standpoint.
• Serve as the main technical resource on sales calls.
• Interface with Fortinet Channel partners and assist in training.

Skills

Pre-sales support experience

Technical troubleshooting skills

Strong presentation skills

Communication and writing skills

Education

Bachelor’s Degree or equivalent experience

Tools

Visio

SIEM

Job description

Overview

Join Fortinet, a cybersecurity pioneer with over two decades of excellence, as we continue to shape the future of cybersecurity and redefine the intersection of networking and security. At Fortinet, our mission is to safeguard people, devices, and data everywhere. We are currently seeking a dynamic Presales Security Expert Mid-Market to be a part of enabling the success of our rapidly growing business.

Responsibilities

• Pre-sales - assist in qualifying sales leads from a technical standpoint.
• Sales calls - be the main technical resource on sales calls and answer/educate the customer on issues ranging from features, specifications and functionality to integration.
• Conversant with networking applications and solutions.
• Experience with virtualization, NFV and emerging SDN technologies.
• Post-sales - be the lead technical contact for identified accounts for technical issues and will work closely with the technical support team and engineering to answer, elevate and resolve customers technical issues.
• Provide assistance to identified customers with post-sales training.
• Regularly interface, provide presales support and assist in training Fortinet Channel partners in your region.
• Presenting at events, seminars, customer and partner meetings.
• Flexible to travel. Travel will primarily be within the SEs designated region, but may also include occasional travel to other regions.

Qualifications

• 3 – 8 years’ experience in technical/pre-sales support as a pre-sales or security expert.
• Experience in LAN/WAN/Internet services administration.
• Ability to design network and security solutions, effectively utilize Visio, ability to create BOMs (Bill of Materials).
• Knowledge of the following technologies: Routing, Switching, VPN, LAN, WAN, Network Security, Stateful Firewalling, NGFW, Firewall policies, Identity based policies, NAT, IPS, AntiMalware, Botnet, Application Control, DDoS, Web Filtering, SDN.
• Strong understanding in the following technologies and protocols: TCP/IP, IPv4, IPv6, supernetting and subnetting, DNS, HTTP, SMTP, RADIUS, LDAP, Active Directory, PKI, IKE, Certificates, L2TP, SSL Decryption, SSL VPN, IPSEC, 802.1Q, VLANs, LACP, MD5, SSH, SSL, SHA1, SHA512, 3DES, AES.
• Experience with encryption and authentication technologies required.
• Strong technical troubleshooting skills desired.
• Strong presentation skills.
• Strong communication and writing skills. Previous experience on responding to RFPs is beneficial.
• White board skills are beneficial.
• Technical knowledge in Wifi, Load Balancing and Application Delivery, Ethernet Switching, ACI, API, Two Factor Auth, Malware Sandboxes, Mail Gateways, Web Application Firewalling, Cloud (AWS, Azure, etc), SDN, NFV, Virtualization, Centralized Management, SIEM, and Data Center redundancy are considered assets.
• Previous Vendor or Reseller experience is an asset.

Education

• Bachelor’s Degree or equivalent experience.

Why Join Us

We encourage candidates from all backgrounds and identities to apply. We offer a supportive work environment and a competitive Total Rewards package to support you with your overall health and financial well-being.

Embark on a challenging, enjoyable, and rewarding career journey with Fortinet. Join us in bringing solutions that make a meaningful and lasting impact to our 890,000+ customers around the globe.