Premier Member Concierge – Early Shift

Avant; Toronto; On-site; CAD 32,000 - 33,000; Full time

Benefits offered by this job

Complimentary individual membership

Group RRSP options

Complete training and development

Culture of empowerment

Career-defining growth opportunities

Job summary

AVANT by Altea is seeking a Member Experience Concierge for the opening shift in Toronto. You will greet members, deliver personalized service, and ensure a seamless front-desk experience in a luxury fitness environment.

The role requires early morning hours (4:30AM–12:30PM) with potential weekend coverage, and a commitment to precision, hospitality, and member satisfaction in a high-performance club.

Qualifications

• Must be available to open with early hours (4:30AM–12:30PM) and some weekend coverage.

Responsibilities

• Be the face of AVANT—greet, assist, and engage members with world-class service.
• Deliver an elevated experience by anticipating needs and guiding members at the front desk.
• Master the services—guide members through training programs, recovery solutions, and memberships.
• Support sales and retention through tours and renewals to strengthen loyalty.
• Maintain facility excellence with regular walkthroughs reflecting luxury standards.
• Oversee service desk operations for efficiency and proactive solutions.
• Prepare and serve premium smoothies and coffees with precision.
• Evolve processes and elevate member engagement to foster community.

Job description

AVANT by Altea is seeking a Member Experience Concierge for the opening shift in Toronto. You will greet members, deliver personalized service, and ensure a seamless front-desk experience in a luxury fitness environment.

The role requires early morning hours (4:30AM–12:30PM) with potential weekend coverage, and a commitment to precision, hospitality, and member satisfaction in a high-performance club.