Practice Manager - White Rock Veterinary Hospital

VetCare Canada; White Rock; On-site; CAD 60,000 - 70,000; Full time

Benefits offered by this job

Flexible Schedule

Paid Time Off

Employee Assistance Program

Veterinary learning platform access

Job summary

White Rock Veterinary Hospital in White Rock, BC is seeking a dynamic Practice Manager to lead our veterinary team and uphold AAHA standards. You will drive operational excellence, coach staff, manage schedules, and partner with talent acquisition to source Locum DVMs and RVTs, while ensuring exceptional client experiences.

You’ll oversee inventory, budgets, and all financial aspects, showcase our values in daily leadership, and contribute to a supportive, growth-focused work environment for

Qualifications

• Lead and manage veterinary team in a fast-paced practice.
• Experience in staff development and performance reviews is desirable.
• Strong communication and problem-solving skills are required.

Responsibilities

• Lead a collaborative veterinary team and drive operational excellence.
• Source Locum DVMs and RVTs as needed.
• Oversee onboarding, coaching, and annual performance reviews.
• Manage inventory, budgets, and financial aspects of the practice.
• Enhance client experiences and promote a positive work culture.

Skills

Leadership

Communication

HR Management

Budgeting

Change Management

Team Management

Conflict Resolution

Business Acumen

Flexibility

Strategic Planning

Tools

Vet Software Systems

Job description

Welcome, we're thrilled you are considering joining the highly skilled team at White Rock Veterinary Hospital

Learn More

White Rock Veterinary Hospital is looking for a dynamic Practice Manager to lead our amazing team! Proudly AAHA Accredited since 1987, we are dedicated to gold-standard care while fostering a supportive, fear free approach with team collaboration and a fun work environment. We’re seeking a leader with strong communication and people skills who thrives in a team-focused setting. At White Rock, we believe in making a real difference for pets and their families every day. If you are ready, join a hospital where your leadership and expertise will truly shine.

About the Role

Are you a natural leader with a passion for animals and a knack for inspiring teams? As a Practice Manager in the VetCare Community, you'll be the driving force behind a vibrant veterinary team, embodying our core values:

• Come Together as One
• Always Focus on the Patient
• Raise the Bar
• Engage with Empathy

In this role, you will create and lead a collaborative team environment that fosters growth, engagement, and exceptional client experiences. You'll use your empathy and problem-solving skills to swiftly resolve any issues, ensuring smooth operations and happy clients. Your day-to-day will involve striving for operational excellence, managing team schedules, and supporting talent acquisition efforts by sourcing Locum DVMs and RVTs as needed. You'll provide onboarding and coaching to new team members, conduct annual reviews, and offer feedback and support to help your team grow.

You’ll also manage inventory, budgets, and all financial aspects of the practice. You'll also make a splash on social media, shouting about all the great things your team is inspiring and doing. If you're looking for a role where you can make a real impact and lead with passion and purpose, this is the perfect opportunity for you! Let’s make a difference together in the VetCare Community! Candidates that that have veterinary experience is an asset.

Why Join VetCare?

A Supportive, Collaborative Environment: Work alongside experienced RVTs, veterinary assistants, and client care staff who value communication, respect, and clinical excellence.

Flexibility and Work-Life Balance: We understand the importance of life outside of work. Whether you’re seeking full-time or a part-time schedule, we’ll work with you to find the right fit.

Professional Growth: Access to a continuing education platform, to develop your veterinary skills.

The Role Can Offer

• Flexible Schedule
• Vacation & Paid Time Off

The VetCare Community Benefits

• A 24/7 Employee Assistance Program which includes mental health, relationship, financial and nutritional support for all team members.
• A community wide social platform
• Recognition programs
• Access to our veterinary learning platform

Pay Rate: $60,000 - $70,000 / Year

Qualifications

Are you ready to lead with passion and expertise? Here's what you'll need to join our dynamic team:

• Veterinary Industry Knowledge and/or Project Management Experience: Recommended to keep us running smoothly.
• Clinical Experience: A bonus that will set you apart.
• Team Management/Supervisory Experience (2-3 years): Show us your leadership chops!
• HR Management Experience: Essential for fostering a thriving and engaged team environment.
• Veterinary Software Systems Knowledge: An asset that helps streamline our processes.
• Financial/Budget Management Experience: Keep our practice financially healthy.
• Strong Business Acumen: Think strategically and drive our success.
• Communication Excellence: Clear, concise, and inspiring communication is key.
• Change Management Experience: Guide us through growth and transformation.
• Flexibility: Willingness to work varied hours to meet team needs.
• Feedback Skills: Comfortable providing feedback and support to all team members.
• Conflict Resolution Skills: Navigate challenges with ease and professionalism.

Join us and be part of our pack/ team that thrives on excellence, growth, and a love for animals!

About VetCare

VetCare (vet-care.ca) is proudly Canadian, with roots in Vancouver that have extended to practice teams across Canada. We blend the personal touch of local clinics with the collective expertise of our veterinary community, offering mentorship, operations support and recruitment efforts to keep care strong. With this collaborative approach, we aim to foster better outcomes for pets and the people who love them.