Post Office Specialist

London Drugs Limited; Grande Prairie; On-site; CAD 32,000 - 42,000; Full time

Benefits offered by this job

Medical coverage

Dental coverage

Vision coverage

RRSP matching

Employee discounts

Training programs

Counseling support

Recognition program

Community involvement

Job summary

London Drugs Limited is seeking a customer-focused Post Office Specialist to provide exceptional service across departments, with a strong emphasis on the Post Office. You will handle mailing tasks, CPC transactions, and PO box assistance while maintaining a professional sales image.

The role requires solid interpersonal skills, problem-solving ability, and basic PC knowledge. Flexible scheduling across the week is expected, with opportunities for advancement and a comprehensive benefits program.

Qualifications

• Experience in customer service and sales is preferred.
• Ability to problem-solve and find solutions for customers.
• Good interpersonal and communication skills; able to stay calm under pressure.

Responsibilities

• Assist customers across all departments, with focus on Post Office services.
• Process mailing letters and parcels; assist with PO boxes and CPC transactions.
• Identify customer needs and provide high-level service; maintain department appearance and inventory.

Skills

Customer service

Sales experience

Problem solving

Interpersonal skills

Stress management

Tools

POS system

Job description

Not just a job…

a community

a partnership

a team

You’ll experience them all at London Drugs. As one of Canada’s fastest-growing and most successful retail chains, we know what it takes to build a satisfying career. We are seeking innovative, customer focused people to join our team! We currently have opportunities for:

Post Office Specialist

The Post Office Specialist position provides sales assistance and the highest level of customer service in all departments of London Drugs, with a specific focus on the Post Office department. The individual in this position will be able to problem solve and find solutions to customer mailing needs.

This is a customer service position which requires a great deal of customer contact. Accordingly, you must be able to work effectively in a fast paced environment while at the same time providing quality service in a professional, courteous, and helpful manner. You will also be responsible to perform inventory counts, merchandise, and maintain the professional sales image of the department. Post Office Specialists will assist customers in all areas of the Post Office including but not limited to mailing letters and parcels, providing assistance with PO boxes, and assist customers with Venture One and other CPC transactions.

You will have good inter-personal, motivational, and follow up skills, combined with a willingness to accept responsibility. You will also be able to cope with stress, pressure, and remain calm when dealing with difficult situations. Basic PC knowledge is a requirement.

If you are a well organized, self-motivated, individual possessing professional sales experience, who has a positive attitude, a desire to support Company initiatives, and a commitment to achieving Company objectives, then we have the opportunity for you to excel!

We offer advancement opportunities through our promote-from-within policies, salaries commensurate with experience, as well as the potential to earn bonuses. We offer a comprehensive benefits program including:

• Comprehensive, optional medical, dental, prescription drug and vision coverage for you and your family (Ensuring you and your family are taken care of)
• Company matched RRSPs (Helping you plan for your future
• Employee Discount Program (Sharing our success)
• Ongoing In-House Training & Education Courses (Lifelong learning)
• Employee Family Assistance Program (Free confidential counseling and support)
• Employee Recognition Program (Tangible rewards for great work!)
• Community Involvement (Giving back to our communities)

Applicants must be available to work a flexible schedule, Monday to Sunday.

Prior post office experience as well as familiarity with the ROSS (Canada Post POS system) will be considered an asset but is not a requirement.

London Drugs is an equal opportunity employer dedicated to building an inclusive and diverse workforce. We are committed to building a company that represents a variety of backgrounds, perspectives, and skills. The more inclusive we are, the better our work will be.

We will provide accommodations during the recruitment process upon request.