Post Office Specialist

London Drugs; Vancouver; On-site; CAD 42,000 - 56,000; Full time

Benefits offered by this job

Medical coverage

RRSP matching

Employee discount

Training & education

Counseling support

Recognition program

Community involvement

Job summary

London Drugs in Vancouver is seeking a Post Office Specialist to provide sales support and the highest level of customer service across the Post Office department. The individual will problem-solve and meet customer mailing needs with a friendly, professional approach.

You will handle mailing letters, parcels, PO box assistance and CPC transactions, while performing inventory and maintaining the department's professional image. Adaptability and basic PC skills are essential.

Qualifications

• Customer service experience required.
• Ability to work in a fast-paced environment.
• Basic PC knowledge required.

Responsibilities

• Assist customers in the Post Office with mailing letters and parcels.
• Provide assistance with PO boxes and CPC transactions.
• Perform inventory counts and merchandise, maintaining the department's professional image.
• Support cross-department interactions and ensure high-quality service.

Skills

Customer service

Interpersonal skills

Problem solving

PC knowledge

Education

Post office experience

Tools

ROSS POS system

Job description

Not just a job…

a community

a partnership

a team

You’ll experience them all at London Drugs. As one of Canada’s fastest-growing and most successful retail chains, we know what it takes to build a satisfying career. We are seeking innovative, customer focused people to join our team! We currently have opportunities for:

Post Office Specialist

The Post Office Specialist position provides sales assistance and the highest level of customer service in all departments of London Drugs, with a specific focus on the Post Office department. The individual in this position will be able to problem solve and find solutions to customer mailing needs.

This is a customer service position which requires a great deal of customer contact. Accordingly, you must be able to work effectively in a fast paced environment while at the same time providing quality service in a professional, courteous, and helpful manner. You will also be responsible to perform inventory counts, merchandise, and maintain the professional sales image of the department. Post Office Specialists will assist customers in all areas of the Post Office including but not limited to mailing letters and parcels, providing assistance with PO boxes, and assist customers with Venture One and other CPC transactions.

You will have good inter-personal, motivational, and follow up skills, combined with a willingness to accept responsibility. You will also be able to cope with stress, pressure, and remain calm when dealing with difficult situations. Basic PC knowledge is a requirement.

If you are a well organized, self-motivated, individual possessing professional sales experience, who has a positive attitude, a desire to support Company initiatives, and a commitment to achieving Company objectives, then we have the opportunity for you to excel!

We offer advancement opportunities through our promote-from-within policies, as well as the following comprehensive benefits program. Starting pay will fall within the salary range indicated and may vary based on job-related experience, knowledge and education.

• Comprehensive, optional medical, dental, prescription drug and vision coverage for you and your family (Ensuring you and your family are taken care of)
• Company matched RRSPs (Helping you plan for your future
• Employee Discount Program (Sharing our success)
• Ongoing In-House Training & Education Courses (Lifelong learning)
• Employee Family Assistance Program (Free confidential counseling and support)
• Employee Recognition Program (Tangible rewards for great work!)
• Community Involvement (Giving back to our communities)

Applicants must be available to work a flexible schedule, Monday to Sunday.

Prior post office experience as well as familiarity with the ROSS (Canada Post POS system) will be considered an asset but is not a requirement.

If you possess the necessary skills and expertise and would like to join an exciting team of professionals,

London Drugs is an equal opportunity employer dedicated to building an inclusive and diverse workforce. We are committed to building a company that represents a variety of backgrounds, perspectives, and skills. The more inclusive we are, the better our work will be.

We will provide accommodations during the recruitment process upon request.

London Drugs may collect, use, and/or disclose your personal information (including the information in this application) where it is reasonable for establishing, managing or terminating an employment relationship. This includes the use or disclosure of your personal information to persons inside or external to your organization, for the purpose of checking references or gathering other information to support an assessment of your candidacy.