Post Office Specialist

London Drugs; Richmond; On-site; CAD 35,000 - 52,000; Full time

Benefits offered by this job

Medical, dental, vision coverage

RRSP matching

Employee discount program

In-house training

Employee family assistance program

Recognition program

Community involvement

Job summary

London Drugs is seeking a results-driven Post Office Specialist to deliver top-tier customer service across departments, with a focus on the Post Office. You will assist with mailing needs, PO boxes, Venture One, and CPC transactions.

You will maintain inventory, support promotions, and uphold a professional sales image while working in a fast-paced environment. Prior Post Office exposure is a plus, flexibility required.

Qualifications

• Strong customer service and sales abilities in a fast-paced retail environment.
• Excellent communication and interpersonal skills.
• Ability to problem solve and assist customers with mailing needs.

Responsibilities

• Provide sales assistance and high-level customer service in the Post Office department.
• Assist customers with mailing, boxes, and CPC transactions.
• Perform inventory counts and maintain department appearance.
• Support company initiatives and adhere to policies and procedures.

Skills

Customer service

Retail sales

Communication

Interpersonal skills

Tools

POS system

ROSS familiarity

Job description

Not just a job…

a community

a partnership

a team

You’ll experience them all at London Drugs. As one of Canada’s fastest-growing and most successful retail chains, we know what it takes to build a satisfying career. We are seeking innovative, customer focused people to join our team! We currently have opportunities for:

Post Office Specialist

The Post Office Specialist position provides sales assistance and the highest level of customer service in all departments of London Drugs, with a specific focus on the Post Office department. The individual in this position will be able to problem solve and find solutions to customer mailing needs.

This is a customer service position which requires a great deal of customer contact. Accordingly, you must be able to work effectively in a fast paced environment while at the same time providing quality service in a professional, courteous, and helpful manner. You will also be responsible to perform inventory counts, merchandise, and maintain the professional sales image of the department. Post Office Specialists will assist customers in all areas of the Post Office including but not limited to mailing letters and parcels, providing assistance with PO boxes, and assist customers with Venture One and other CPC transactions.

You will have good inter-personal, motivational, and follow up skills, combined with a willingness to accept responsibility. You will also be able to cope with stress, pressure, and remain calm when dealing with difficult situations. Basic PC knowledge is a requirement.

If you are a well organized, self-motivated, individual possessing professional sales experience, who has a positive attitude, a desire to support Company initiatives, and a commitment to achieving Company objectives, then we have the opportunity for you to excel!

We offer advancement opportunities through our promote-from-within policies, as well as the following comprehensive benefits program. Starting pay will fall within the salary range indicated and may vary based on job-related experience, knowledge and education.

• Comprehensive, optional medical, dental, prescription drug and vision coverage for you and your family (Ensuring you and your family are taken care of)
• Company matched RRSPs (Helping you plan for your future)
• Employee Discount Program (Sharing our success)
• Ongoing In-House Training & Education Courses (Lifelong learning)
• Employee Family Assistance Program (Free confidential counseling and support)
• Employee Recognition Program (Tangible rewards for great work!)
• Community Involvement (Giving back to our communities)

Applicants must be available to work a flexible schedule, Monday to Sunday.

Prior post office experience as well as familiarity with the ROSS (Canada Post POS system) will be considered an asset but is not a requirement.

If you possess the necessary skills and expertise and would like to join an exciting team of professionals,

London Drugs is an equal opportunity employer dedicated to building an inclusive and diverse workforce. We are committed to building a company that represents a variety of backgrounds, perspectives, and skills. The more inclusive we are, the better our work will be.

We will provide accommodations during the recruitment process upon request.