Post Office Clerk, Hourly Full Time Day

Shoppers Drug Mart; Whitehorse; On-site; CAD 22,000 - 30,000; Full time

Job summary

Shoppers Drug Mart in Canada seeks a customer service focused associate to provide prompt and superior service at the retail postal outlet, maintaining a neat checkout area and welcoming every customer.

You will handle product data entry, cash and coupons, PC Optimum transactions, and strive to uphold brand standards, while benefiting from flexible schedules and support from a national brand with local ownership.

Qualifications

• Provides excellent customer service and maintains a neat checkout area.
• Accurately scans or enters product data and processes cash, coupons, and PC Optimum.
• Greets customers with a warm demeanor and upholds store policies.

Responsibilities

• Provides excellent customer service and positively engages with all customers.
• Maintains a neat and organized checkout area.
• Greets all customers and displays warm demeanor.
• Accurately scans or enters product data.
• Accurately accounts for cash and coupon, lottery, and PC Optimum.
• Asks for customer’s PC Optimum Card during each transaction.

Skills

Customer service

Cash handling

Point-of-sale

Basic computer skills

Tools

POS system

Register

Job description

Join a locally owned and operated store to help deliver health, beauty and convenience services in your community, and keep the customer at the centre of everything you do.

Why this role is important?

SUMMARY

To provide prompt and superior customer service at the retail postal outlet.

Maintain excellent customer service and checkout area

DUTIES & RESPONSIBILITIES

CUSTOMER SERVICE

• Provides excellent customer service and positively engages with all customers
• Maintains a neat and organized checkout area
• Greets all customers and displays warm demeanor
• Accurately scans or enters product data
• Accurately accounts for cash and coupon, lottery, and PC Optimum
• Asks for customer’s PC Optimum Card during each transaction

MERCHANDISING

• Ensures proper documentation completed with respect to customers receipt and return of goods
• Merchandises and maintains designated areas (i.e. facing, signing, labeling, etc)

LOSS PREVENTION

• Ensures loss prevention Standards are followed
• Controls cash, lottery, and stamp inventory

GENERAL

• Presents proper image to the public in accordance with Uniform Policy and Dress Code Guidelines
• Complies with all health and safety regulations
• Complies with all store policies and proceduresEnsures the standards of housekeeping and image are maintained
• Perform other duties as required

QUALIFICATIONS

• Planning, Judgement and Decision Making
• Balance teamwork and efficiency in processing the customer order
• Organization and neatness
• Efficiency in processing the customer order

EXPERIENCE

• Strong computer and register skills
• Well organized with the ability to record keep
• Detail oriented

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Why work in a Shoppers Drug Mart store?

Each store has an Associate-Owner, so you will work for a local business owner while having the support of a national brand. Benefit from a purchase discount program, flexible and varied schedules, competitive pay and online learning through Academy.

Take ownership of your work and find more ways to care about your patients, co-workers, customers and community.

Associate Owners in the Shoppers Drug Mart network recognize Canada's diversity as an opportunity to better serve their communities, and strive to reflect the nation’s evolving diversity in the products they sell, the people they hire, and the culture they create in their stores. Accommodation is available upon request for applicants and colleagues with disabilities.

In addition, we believe that compliance with laws is about doing the right thing. Upholding the law is part of our Code of Conduct – it reinforces what our customers and stakeholders expect of us.

#EN

#FS #SDMR #YT