Police Services Information Processor

City of Kelowna; Kelowna; On-site; CAD 44,000 - 49,000; Full time

Job summary

Kelowna International seeks a Police Services Information Processor to enter, correlate, and analyze crime data in support of RCMP information needs. The role involves maintaining the Evidence and Reports Database, updating multiple databases, and creating disclosure packages for investigators.

Responsibilities include data accuracy, data governance adherence, and running advanced reports. Training on RCMP procedures will be provided.

Qualifications

• Experience with evidence and reporting workflows.
• Familiarity with PRIME Records Information Management Environment (RIME).
• Proficiency in Excel and Adobe Acrobat for data handling and reporting.
• Ability to obtain RCMP Enhanced Security Clearance.

Responsibilities

• Update and maintain the Evidence and Reports Database files with accuracy.
• Enter updates into RCMP/Police databases and create files for investigators.
• Create and run reports and disclosure packages using relational databases and tools.
• Ensure data integrity and adherence to RCMP information governance rules.
• Troubleshoot access to RCMP central server and relay requests to the appropriate center.
• Attend training on RCMP procedures and policy requirements.

Skills

Evidence & Reporting experience

PRIME experience

RCMP security clearance eligibility

Data accuracy

Tools

Excel

Adobe Acrobat

Job description

Police Services Information Processor

No. of Staff Required 1

Position Type FT

Position Groups CUPE Civic

Division People & Protective Services (DV139)

Department Community Safety (DP115)

An Police Services Information Processor enters, correlates and analyzes crime data and supports informational needs for the RCMP .

• Updates and maintains the Evidence and Reports Database files, ensuring accuracy and access to specific reports.
• Scans information and enters updates various RCMP /Police specific databases and programs to create files for rapid deployment to members. Assigns appropriate access to investigators.
• Creates and runs various reports and ‘disclosure packages’ using relational databases, Crystal Reports and other computerized tools. Liaises with investigators to ensure complete and accurate information for ‘disclosure packages’.
• Ensures the accuracy and integrity of all documents and databases; adheres to RCMP Global Business Rules to ensure consistency in data.
• Troubleshoots access problems to the RCMP central server.
• Relays requests via phone and emails to the RCMP Major Case Management Operation Support Centre.
• Takes training to update knowledge of RCMP procedures and policy requirements, as well as legal obligations to the public and Crown.
• Performs general clerical duties including opening, sorting and distributing mail.

Special Instructions to Applicant

Please note: applications are only accepted until 4:00pm on the closing date.

Additional Hiring Information

Positions that become vacant within the same classification may be filled as a result of this posting if the vacancy occurs within 30 days of closing. Testing may be required. If no fully qualified candidates apply, those not fully qualified may be considered for a training opportunity. Training rates will apply.

Please attach copies of your education/membership(s) as “other documents”.

Pay Rate Starts at $31.81 with 2 step progressions to $35.83 per hour

Posting Date 11/04/2026

Closing Date 11/15/2026

Days of Work Monday to Friday

Standard Hours per Day 7

Hours of Work 7 am to 3 pm, 8 am to 4 pm

Work Location POLICE SERVICES BUILDING

Documents Needed to Apply

• Required Documents
  • Resume
  • Cover Letter
• Optional Documents
  • Other Document 1
  • Other Document 2

Supplemental Questions

• * What level of experience do you have working in Evidence and Reporting?
  • No Response
  • None
  • Basic
  • Intermediate
  • Advanced
• * How many years experience do you have working within Police Records Information Management Environment (PRIME)?
  • None
  • Less than 1 year
  • 1 to 2 years
  • 2 to 4 years
  • More than 4 years
• * What level of proficiency do you have using Excel?
  • No experience
  • Beginner
  • Intermediate
  • Advanced
  • Expert
• * What level of experience do you have using Adobe Acrobat
  • 0 to 1 years
  • 1 to 3 years
  • 3 to 5 years
  • over 5 years
• * Do you possess or have the ability to obtain an RCMP Security Clearance?
  • No
  • No but I am able to obtain
  • Yes, I currently have
• * This position requires an RCMP Enhanced Security Clearance that has a processing time of up to 6 months which will delay the actual start date for the position.
  • I have read this statement and understand this condition.
• * This position requires an RCMP Enhanced Security Clearance. For Enhanced Security Clearances, the individual must have Canadian citizenship or Permanent Resident status. Do you possess either Canadian citizenship or Permanent Resident status?
  • No
  • Yes