Police Services Clerk

City of Campbell River; Campbell River; On-site; CAD 47,000 - 50,000; Full time

Benefits offered by this job

Comprehensive benefits

3 weeks vacation

Extended health & dental

Defined pension plan

Life insurance

Short-term disability

Job summary

City of Campbell River is seeking a Police Services Clerk to join the RCMP detachment. The role covers front counter reception, information services, and transcription as part of the records services team.

You will support confidential clerical duties and help streamline records workflows. The ideal candidate has Grade 12 and at least three years of office administration experience, including switchboard and reception.

Qualifications

• Grade 12 graduation (or equivalent).
• Minimum three (3) years’ previous office administration experience including switchboard and reception experience.
• Successful candidate must pass RCMP Secret Security Screening.

Responsibilities

• Provide front counter/reception and information services.
• Perform transcription and support records management.
• Collaborate with the records services team to address workflow and records issues.

Skills

Office administration

Front desk / reception

Information management

Transcription

Education

Grade 12

Tools

Switchboard / phone system

Job description

Police Services Clerk

Naturally, Campbell River – Located on Vancouver Island, the City of Campbell River offers a rare combination of a welcoming small-town feel with large-city amenities. We are a 45-minute drive from the winter and summer activities of Mount Washington, and just minutes from more than 100 km of all levels of mountain biking and hiking trails, plus easy access to the ocean, rivers and lakes for sports fishing, kayaking, paddle boarding and whale watching.

The role: Reporting to the RCMP Municipal Manager, the Police Services Clerk provides a wide variety of confidential clerical and administrative support for the Campbell River RCMP detachment. Primary responsibilities include front counter/reception, information, and transcription services. The Police Services Clerk works as part of an overall records services team, led by Police Record Services Coordinators. Working cooperatively and collaboratively, the incumbent is expected to participate as a member of the records services team and provide solutions to problems relating to records management, workflow, and any other matters that may arise.

Our ideal candidate will have:

• Grade 12 graduation (or equivalent)
• Minimum three (3) years’ previous office administration experience including switchboard and reception experience.
• The successful candidate will be required to pass and maintain RCMP Secret Security Screening.

Preferred Qualifications:

• Previous experience working in a police environment.
• Previous transcription experience.

Unusual Working Conditions:

• Police Services Clerks work on a rotational basis performing front counter and transcription duties. While performing transcription duties, they will provide back up to front counter as needed.
• Exposure to information and material of an extremely disturbing and graphic nature.

What we offer: The rate of pay for this CUPE bargaining unit position is $35.04 per hour working 35 hours per week, Monday through Friday. We offer a comprehensive benefits package, which includes

• 3 weeks paid vacation
• extended health and dental coverage
• a defined pension plan
• life insurance
• short-term disability coverage

Posting closing date: September 13, 2026

Posting number: 26-066

Email [e-mail]