Front Counter Clerk (PPT)

City of Nanaimo; Nanaimo; On-site; CAD 52,000 - 55,000; Part time

Job summary

The City of Nanaimo seeks a permanent part-time Front Counter Clerk. Reporting to the Operations Support Supervisor, the incumbent assists other police agencies and the public by processing documents and providing police information and interpretation related to Provincial and Federal statutes, regulations and bylaws.

Applicants must have Grade 12 and at least 2 years' related experience in law enforcement or administrative office work, with the ability to obtain Enhanced Reliability Status and

Qualifications

• Completion of Grade 12 and a minimum of 2 years' related experience in a law enforcement or administrative office.
• Ability to obtain and maintain Enhanced Reliability Status as a condition of employment.
• Provide a complete and verifiable five-year history with no unexplained gaps; disclose periods outside Canada.

Responsibilities

• Assist other police agencies and the general public by processing documents and providing police information and interpretation relating to statutes, regulations, and bylaws.

Education

Grade 12

Job description

In our journey towards greater diversity, we invite applications from members of equity-seeking communities including racialized and Indigenous persons, women, persons with disabilities, persons of all gender identities, agesand sexual orientations who bring valuethrough their lived experiences.

We strive to provide an inclusive workplace and believe in progressive and barrier-free recruitment for all. If at any time during the application or recruitment process you require additional assistance or an accommodation, please email [e-mail] and we would be pleased to discuss how best to accommodate your needs.

Department: Police Support Services

Closing Date:Aug 26, 2026 4:30 PM

Competition Number: 26-86

Job Summary

The City of Nanaimo is seeking a permanent part-time Front Counter Clerk. Reporting to the Operations Support Supervisor, the incumbent assists other police agencies and the general public by processing documents and providing police information and interpretation relating to Provincial and Federal statutes, regulations, and municipal bylaws.

Duties and Responsibilities

Please see the job description PDF below.

Requirements

Applicants must have completion of Grade 12 and a minimum 2 years’ related experience in a law enforcement or administrative office, including experience dealing with challenging public interactions. An equivalent combination of education and experience may be considered. The successful candidate must be able to obtain and maintain Enhanced Reliability Status as a condition of employment, in accordance with the Government of Canada’s Directive on Security Screening. Applicants must provide a complete and verifiable five (5) year history, including residences, employment, education, and other activities, with no unexplained gaps. Periods of six (6) consecutive months or more spent outside Canada must be disclosed and may require additional verification. Screening may include identity verification, criminal record checks, reference checks, credit check, and other background inquiries relevant to the position.

Compensation and Benefits

This is a CUPE bargaining unit position based on a 21-hour work week, and subject to Article 1(d) - Probationary Period as set out in the Union Collective Agreement. The hourly wage is $38.28, increasing to $40.30 after 60 working days (Jan 2026 Rates). The wage level for this position is subject to confirmation under a union/management jointly negotiated job evaluation plan.

Comments

The City of Nanaimo is an inclusive employer that values diversity and invites applications from all qualified individuals who are legally entitled to work in Canada. We thank all applicants in advance for their interest; however, only those selected for further consideration will be contacted. If shortlisted for the role and need an accommodation within the hiring process, we would be pleased to discuss how best to accommodate your needs.

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