Plumbing & Electrical Solutions Specialist

The Home Depot, Inc.; London; On-site; CAD 26,000 - 27,000; Full time

Job summary

The Home Depot, Inc. in Canada is seeking Sales Associates who deliver fast, friendly service by proactively assisting customers with their projects and needs.

You will build product knowledge, greet and thank customers, and guide them to complete solutions across departments. Key duties include using the GET model, driving sales through recommended options, maintaining stock and store cleanliness, and staying informed on services like Tool Rental and Pro Desk.

Qualifications

• Interpersonal skills and effective communication are essential.
• Customer-focused attitude with a helpful approach to shoppers.
• Willingness to learn about products across departments.

Responsibilities

• Greet, engage, and thank customers following the GET model.
• Escort customers to merchandise and assess needs.
• Ask open-ended questions to determine customer requirements and project scope.
• Promote services such as Special Services, Tool Rental, Pro Desk, and related offerings.
• Discuss good/better/best options and suggest cross-department items.
• Educate customers about whole projects and recommended solutions.
• Maintain up-to-date knowledge of product offerings in- and adjacent-departments.
• Follow safety and loss prevention policies in daily tasks.

Skills

Interpersonal Skills

Communicates Effectively

Customer Focus

Education

High School Diploma or equivalent

Job description

The Home Depot, Inc. in Canada is seeking Sales Associates who deliver fast, friendly service by proactively assisting customers with their projects and needs.

You will build product knowledge, greet and thank customers, and guide them to complete solutions across departments. Key duties include using the GET model, driving sales through recommended options, maintaining stock and store cleanliness, and staying informed on services like Tool Rental and Pro Desk.