Plumbing & Electrical Solutions Specialist

The Home Depot; Calgary; On-site; CAD 21,000 - 26,000; Full time

Job summary

The Home Depot in Calgary is hiring Sales Associates to deliver fast, friendly service by actively seeking out customers to assess their needs and provide assistance. This role emphasizes department and product knowledge to help customers plan their projects and sell an entire solution.

The position requires greeting, engaging, and thanking customers, with flexibility to work evenings and weekends in a dynamic, warehouse-like retail environment.

Qualifications

• High School Diploma or equivalent.
• 1–2 years retail or trade experience is an asset.
• Willingness to work a flexible schedule including evenings and weekends.

Responsibilities

• Following Home Depot’s GET Model of customer service including Greeting, Engaging, and Thanking the customer.
• Actively seek customers throughout the store and escort customers to appropriate merchandise.
• Ask open-ended questions about the customer’s projects to determine needs and level of expertise.
• Promote services such as Special Services, Tool Rental, Pro Desk, Pro Services, etc., and how to recommend them.
• Educate customers about the whole project.
• Execute daily stock maintenance: all products signed, displayed, and clean.

Skills

Interpersonal Skills

Communicates Effectively

Customer Focus

Education

High School Diploma or equivalent

Job description

The Home Depot in Calgary is hiring Sales Associates to deliver fast, friendly service by actively seeking out customers to assess their needs and provide assistance. This role emphasizes department and product knowledge to help customers plan their projects and sell an entire solution.

The position requires greeting, engaging, and thanking customers, with flexibility to work evenings and weekends in a dynamic, warehouse-like retail environment.