Plumbing Associate

Kent Building Supplies; Sydney; On-site; CAD 20,664 - 24,796; Full time

Job summary

Kent Building Supplies is looking for a Plumbing Associate to help customers understand their needs and assist in selecting the right products for their projects, enhancing their shopping experience.

You will drive sales, communicate effectively with customers, and maintain knowledge of promotions while working rotating day/evening/weekend shifts. The role requires lifting up to 55 lbs and familiarity with the D635 order system.

Qualifications

• Excellent communication and teamwork are essential.
• Sales and customer service experience are required.
• High attention to detail is important.
• Ability to lift 55 lbs is required.
• Must be able to work days/evening/weekends on rotating shifts.
• Must learn and operate the D635 system used to process orders.
• Grade 12 diploma or equivalent is considered an asset.

Responsibilities

• Drive sales through engagement of customers, suggestive selling, and sharing product knowledge
• Clarify and understand customers’ needs and take them to the best solution for their projects
• Maintain knowledge of current sales and promotions
• Take initiative and confidently direct customer interactions
• Produce quotes, material lists and follow up
• Demonstrate high standards of safety and customer service
• Resolve customer challenges quickly and efficiently
• Continually learn about products and market conditions

Skills

Excellent communication

Team player

Sales experience

Customer service experience

Attention to detail

Education

Grade 12 diploma or equivalent

Tools

D635 order system

Job description

As a Plumbing Associate, you will help customers fully understand their needs and assist in selecting the right products for their requirements, solving customer problems and enhancing their shopping experience.

Responsibilities

• Drive sales through engagement of customers, suggestive selling, and sharing product knowledge
• Clarify and understand customers’ needs and take them to the best solution for their projects
• Maintain knowledge of current sales and promotions
• Take initiative and confidently direct customer interactions
• Produce quotes, material lists and follow up
• Demonstrate high standards of safety and customer service
• Resolve customer challenges quickly and efficiently
• Continually learn about products and market conditions

Qualifications

• Excellent communication and team player
• Sales and customer service experience
• Possess a high level of attention to detail
• Ability to lift 55 lbs.
• Ability to work days/evening/weekends (rotating shifts)
• Ability to learn and operate the applicable computer system (D635) used to process orders
• Grade 12 diploma or equivalent considered an asset

EEO Statement

We are committed to creating accessible environments for our colleagues, candidates, and customers. Requests for accommodation due to a disability (which may be visible or invisible, temporary or permanent) can be made at any stage of application and employment. We encourage candidates to make their accommodation needs known so that we can provide equitable opportunities.

About the Company

Founded in 1882, J.D. Irving, Limited (JDI) operates in Eastern Canada and the United States, employing over 20,000 dedicated employees and maintaining a strong commitment to integrity, innovation, and an inclusive workplace.