HVAC Technician (Service & Install)

Right Time Group of Companies; Ottawa; On-site; CAD 55,000 - 75,000; Full time

Benefits offered by this job

Competitive compensation

Benefits package (health, dental, etc)

RSP matching

Incentive earnings

Tuition reimbursement

Company cell phone

Company vehicle

Tool allowance

Uniforms provided

Career growth and training

Relocation opportunities

Job summary

Right Time Heating and Air Conditioning is seeking energetic Installers and Service Technicians to perform onsite installations, service, and repairs in residential homes across Ottawa and surrounding areas. You will contribute by following safety standards, educating customers on HVAC options, maintaining clean work sites and vehicles, and delivering a five-star customer experience on every call.

Join a growing team with industry-leading benefits, ongoing training, and opportunities for

Qualifications

• 3+ years of recent HVAC field experience.
• Valid Gas Fitter Two License.
• Residential AC license (Journeyman/RedSeal).
• Valid driver's license with clean record.
• Strong technical and customer service skills.

Responsibilities

• Provide onsite HVAC installations and service with a focus on customer satisfaction.
• Ensure equipment meets codes and safety standards.
• Follow Energy Star processes and educate customers on care.
• Inspect HVAC equipment and maintain vehicle stock.
• Promote products and services on every call.
• Request online reviews after visits.
• Support health and safety standards.

Skills

HVAC experience

Gas fitter license

Residential AC license

Driver's license

Clean criminal record

Customer service

Lead generation

Team player

Safety compliance

Job description

Here at Anchor, a division of RT Holdings Inc (Right Time Heating and Air Conditioning) we strive to provide the best service and products to our customers, with a dedicated, highly skilled workforce that has a solid foundation built on mutual respect. At Right Time Heating and Air Conditioning, we have always valued our employees as our most important resource, helping our team grow their skills and wealth in a fun, culture focused environment. We know that to have the best employees, we need to be the best employers! Our team is dynamic and enthusiastic, and we know you will enjoy working and growing with us.

As a growing industry leader, we provide service and home comfort solutions to 250,000 customers across Canada each year! We are a team of extraordinary home service experts providing extraordinary service. We are people who go the extra mile to ensure peak performance for our customer’s homes electrical, plumbing, and heating/cooling systems.

What We Are Looking For

We require energetic, motivated and career-minded Installers and Service Technicians to be responsible for performing onsite installations, service and repairs in residential homes.

• A minimum of 3 years recent HVAC experience with exposure to furnaces, central and ductless air conditioners, gas boilers, water heaters including tankless heaters
• Valid Gas Fitter Two License
• Residential Air Conditioning License (Journeyman or RedSeal)
• Valid Driver’s License with a clean record
• Clear criminal record
• Must have demonstrated strong technical, customer service skills and company metrics in current and previous roles.
• Must be effective at HVAC lead generation and CPP enrolments.
• Comfortable working from heights and using a ladder
• An accountable and responsible personality, delivering high customer satisfaction and has a positive, can-do attitude
• Ability to work efficiently and effectively within a team environment, completing the installation and commissioning of HVAC elements

What Will You Do

We want our Technicians to become masters of their trade and always give customers the red carpet treatment advising them on potential services or treatments that work for them.

• Ensure customers heating, ventilation, and air‑condition equipment meets or exceeds the Technical Standards & Safety Authority’s codes and municipal building codes and standards.
• Follow all Energy Star installation processes and procedures.
• Educate customers on proper care and maintenance and promote all various HVAC options
• Complete general and specific HVAC equipment inspections
• Maintain a clean, fully stocked vehicle
• Promote our products and services on every call
• Provide a five-star experience on every call or make it right before leaving the customers home
• Feel comfortable requesting online reviews from customers.
• Contribute to our high standards of health and safety

Please note that this job description is intended to outline the general responsibilities and qualifications for the Technician positions. It is not an exhaustive list of all duties, responsibilities, and skills required. Other duties may be assigned as deemed necessary.

What We Offer

At Right Time we expect a lot from our employees. That's why we're committed to providing them with industry-leading benefits and compensation that help them get better at their job, while providing for their families, which include:

• Competitive compensation
• A comprehensive benefits package including dental, health, prescription, and disability insurance
• Company matching RSP plan
• Additional incentive earnings
• Tuition reimbursement
• Company cell phone or Cell phone allowance provided
• Company vehicle with the ability to take home
• Tool Allowance
• Uniforms provided
• A long‑term career with training and continual improvement and growth opportunities.
• Cross‑functional career opportunities
• Relocation opportunities

If you want to be part of something bigger than just a job – make this career move and find exactly what you’re looking for. You will work in a place where you will be appreciated by your team and customers, and where your work has a direct effect on the success of the company.

Right Time Heating and Air Conditioning is an equal opportunity employer and we are committed to championing diversity in our workforce. Please let us know of any accommodations required in preparation of your visit.

Please note that this position requires a Criminal Background Check be completed for potential candidates. This check must be satisfactory in order for an employment offer to be extended unconditionally.

This position is currently vacant and is being posted to fill an existing opening.