Planning Services Coordinator

Comox Valley Redional Disctrict; Courtenay; On-site; CAD 55,000 - 75,000; Full time

Job summary

Comox Valley Regional District is seeking a permanent full-time Planning Services Coordinator to join our Planning and Development Services team. Reporting to the Manager of Development Planning, the Coordinator serves as the primary contact for Planning Services and provides administrative support throughout the planning application process.

The ideal candidate has a planning-related diploma, 3–4 years of local government experience, and strong knowledge of bylaws, land use planning, and

Qualifications

• Diploma in planning or related discipline.
• 3–4 years local government experience or equivalent.
• Knowledge of bylaws, land use planning principles, and records management.
• Ability to interpret surveys and legal descriptions; communicate technical information clearly.
• Proficiency in Microsoft Office Suite and SharePoint; experience with land use software.

Responsibilities

• Serve as main contact for Planning Services for inquiries (phone, email, in-person).
• Guide applicants on bylaws, policies, procedures, zoning, and requirements.
• Manage the department email inbox and track inquiries to completion.
• Respond to public inquiries about planning applications, land use, review processes, and fees.
• Review planning submissions for completeness; calculate fees and process payments; file documents.

Skills

Public service orientation

Interpersonal skills

Conflict resolution

Planning knowledge

Organizational skills

Recordkeeping

Education

Diploma in planning or related discipline

Tools

Microsoft Office

SharePoint

BC Online

iMap

Cityworks

Job description

Stage 3 Water Restrictions Now in Effect for Comox Valley and Royston Water Local Service Area More information

We are accepting applications for a permanent full-time Planning Services Coordinator (Coordinator) to join our Planning and Development Services team. Reporting to the Manager of Development Planning, the Coordinator is a primary point of contact for Planning Services and provides responsive public service and administrative support throughout the planning application process. This position supports applicants, the general public, planners, and internal departments by coordinating application intake, responding to inquiries, maintaining accurate records, and helping ensure a consistent, efficient, and service-oriented planning review process.

The primary responsibilities of this role include:

• Serving as the main point of contact for Planning Services for telephone, email, and in-person inquiries;
• Providing applicants with guidance on applicable CVRD bylaws, policies, procedures, zoning regulations, application requirements, and related agency requirements;
• Managing the department email inbox, ensuring inquiries are addressed, appropriately assigned, and tracked to completion;
• Responding to public inquiries related to planning applications, land-use regulations, planning review processes, and application fees;
• Reviewing planning application submissions for completeness; calculating fees, processing payments, creating application files, and uploading documents;
• Completing planning support work, including records management, data entry, document preparation, correspondence, filing, database and spreadsheet maintenance;
• Working collaboratively with planning, bylaw, building, and other CVRD staff, as well as external agencies, registered professionals, property owners, contractors, and the public;
• Identifying and helping implement improvements to departmental procedures and processes.

Our ideal candidate is:

• A public service-oriented and collaborative professional with strong interpersonal and conflict resolution skills;
• Educated at the post-secondary level in planning, or another relevant discipline, with a diploma of over one up to two years following high school graduation;
• Experienced in local government, with over three, up to four years of directly related experience (an equivalent combination of education and experience may be considered);
• Knowledgeable in applicable bylaws, legislation, regulations, land use planning principles, local government administrative practices, and records management systems;
• Able to interpret surveys, legal descriptions, and related documents; review planning applications for submission requirements and communicate technical information clearly to a broad audience;
• Proficient in Microsoft Office Suite and SharePoint, with the ability to retrieve and interpret information from manual and electronic information systems and land use software, such as BC Online, Agricultural Land Commission systems, iMap, and Cityworks;
• Able to independently organize competing priorities, maintain accurate and complete records and meet deadlines.

A valid BC Class 5 driver’s license is required for this role. Successful candidates will be required to consent to a Canadian Criminal Record Check.

Notice of Collection

The Comox Valley Regional District (CVRD) is committed to respecting your privacy and protecting your personal information. Any personal information you provide to us is collected, used, and disclosed in accordance with the Freedom of Information and Protection of Privacy Act and other applicable legislation.

We keep your personal information confidential. Collected personal information will only be used for the purpose for which it was collected or to obtain feedback regarding the delivery of this service.

If you have any questions, please contact the Privacy Coordinator at 770 Harmston Ave, Courtenay, BC; or [e-mail]; or 250-334-6070.

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