Planning & Logistics Assistant (Flexible Hours)

Sweeping Corporation of America; Louiseville; On-site; CAD 42,000 - 64,000; Full time

Job summary

Sweeping Corporation of America is seeking a Planning Assistant to convert customer requests into work orders and coordinate with logistics to ensure timely delivery. The role involves validating schedules, managing the ERP-based close of operations, and responding to production and customer service inquiries.

The ideal candidate will have planning or project coordination experience, strong computer skills, and the ability to adapt to new processes while managing multiple priorities.

Qualifications

• Experience in planning, project coordination, or as a planning/project assistant.
• Experience in customer service.
• Quick learner with the ability to adapt to new processes.
• Resourceful, proactive, and solution-oriented.
• Strong computer skills and comfortable learning new systems and software.
• Good organizational skills and ability to manage multiple priorities.

Responsibilities

• Convert customer requests into work orders
• Validate operation schedules requiring subcontracting
• Coordinate with the Logistics Department
• Confirm work to be shipped with the Logistics Department
• Close completed operations in the ERP system
• Adjust or modify work orders as needed
• Respond to various Customer Service requests related to work orders
• Obtain quotes for subcontracted work
• Respond to Production inquiries
• Manage and organize the shared email inbox
• Occasionally go onto the production floor for validation purposes

Skills

Planning experience

Customer service

Adaptable

Resourceful

Tech-savvy

Organizational skills

Tools

ERP system

Job description

Sweeping Corporation of America is seeking a Planning Assistant to convert customer requests into work orders and coordinate with logistics to ensure timely delivery. The role involves validating schedules, managing the ERP-based close of operations, and responding to production and customer service inquiries.

The ideal candidate will have planning or project coordination experience, strong computer skills, and the ability to adapt to new processes while managing multiple priorities.