Pharmacy Technician

Accès Pharma; Kirkland; On-site; CAD 42,000 - 52,000; Full time

Job summary

Accès Pharma in Kirkland is seeking a community pharmacy technician to support the pharmacist-owner. You will handle inventory management, prescription filling, and customer service, while helping organize the pharmacy and manage laboratory tasks in a team setting.

The position requires being of legal age, French language proficiency, and a College Diploma in Pharmacy Technology; English knowledge is a plus.

Qualifications

• Must be of legal age (18 years or older).
• Must be proficient in the French language, both spoken and written.
• Must hold a Diploma of College Studies in Pharmacy Technology (or a prior learning and competencies recognition).
• 1 to 2 years of experience in a position of a similar nature.
• Knowledge of English or other languages.

Responsibilities

• Prioritizing patients of the pharmacy and phone consultations in accordance with established criteria.
• Following up with patients regarding current or chronic health issues.
• Drug and other product inventory management.
• Hiring, supervision and assessment of technical staff.
• Identifying training needs for the technical staff and setting up required training sessions.
• Development, publication and modification of work processes while ensuring compliance with various legal, professional and normative requirements.
• Ascertaining conformity of prescriptions.
• Management of renewal requests.
• Participation in the implementation of customer satisfaction measurement tools and execution of customer service assessments.
• Pharmacy costs and budget management.
• Order preparation management.
• All other related tasks.

Skills

French language

Customer service

Attention to detail

English language

Education

Diploma of College Studies in Pharmacy Technology

Job description

Pharmacie Davide Caruana & Pascal Joly , Kirkland

Are you passionate about healthcare and customer service? Do you possess qualities such as precision, empathy, organization and professional ethics that you are looking to put into practice at your work? Are you motivated by the mission of making healthcare more accessible and improving the wellbeing of the population?

The role fulfilled by a pharmacy technician is crucial for the efficient execution of all aspects regarding pharmacy operations. In collaboration with the pharmacist-owner, a pharmacy technician’s responsibilities may include, among others, inventory management, staff management, organization of the pharmacy, filling prescriptions, laboratory management and customer service.

In addition to the benefits provided to all employees, pharmacy technicians at Accès pharma chez Walmart benefit from training programs adapted to their needs.

The benefits of practising as a community pharmacy technician at Accès pharma are many and perfectly adapted to your needs!

As a community pharmacy technician at Accès Pharma, you would take part in all aspects of pharmacy operations, including, among others, inventory management, technical staff management, organization of the pharmacy, filling prescriptions, laboratory management and customer service.

We would be delighted to welcome you among us if you, just as we do:

• Show an active interest in customer service and have superior listening skills;


• Possess qualities such as precision, empathy, organization and professional ethics;


• Work effectively as part of a team and have the ability to build trusting relationships with colleagues as well as patients;


• Treat confidential information with rigorous discretion;


• Are meticulous and pay particular attention to details in your interest for accuracy;


• Have excellent adaptability skills and are driven by a desire to learn;


• Feel motivated by the mission of making healthcare more accessible and improving the wellbeing of the population.

DUTIES:

Under the supervision of the person in charge, i.e., the pharmacist, you will be charged with several technical and administrative tasks within the community pharmacy framework:

• Prioritizing patients of the pharmacy and phone consultations in accordance with established criteria, one’s best judgment, the situation at hand and available resources;


• Following up with patients regarding current or chronic health issues;


• Drug and other product inventory management;


• Hiring, supervision and assessment of technical staff;


• Identifying training needs for the technical staff and setting up required training sessions;


• Development, publication and modification of work processes while ensuring compliance with various legal, professional and normative requirements;


• Ascertaining conformity of prescriptions;


• Management of renewal requests;


• Participation in the implementation of customer satisfaction measurement tools and execution of customer service assessments;


• Pharmacy costs and budget management;


• Order preparation management;


• All other related tasks.

REQUIREMENTS:

• Must be of legal age (18 years or older)


• Must be proficient in the French language, both spoken and written


• Must hold a Diploma of College Studies in Pharmacy Technology (or a prior learning and competencies recognition)

ASSETS:

• 1 to 2 years of experience in a position of a similar nature


• Knowledge of English or other languages

Contact

Diane Wojcek or Kacey Thompson