Pharmacy Technician

Accès Pharma; Granby; On-site; CAD 42,000 - 54,000; Full time

Benefits offered by this job

Training programs adapted to needs

Job summary

Accès Pharma in Granby is seeking a community pharmacy technician to support the pharmacist-owner in day-to-day operations, including filling prescriptions, inventory control and customer service.

You will lead and assess technical staff, develop work processes, ensure compliance with legal and professional standards, and help provide accessible healthcare for the community. Requirements include French proficiency, 18+ years old, and a Diploma of College Studies in Pharmacy Technology.

Qualifications

• Must hold a Diploma of College Studies in Pharmacy Technology.
• Proficiency in French, both spoken and written.
• Must be of legal age (18+).

Responsibilities

• Prioritize patients and manage phone consultations according to criteria and resources.
• Follow up with patients regarding current or chronic health issues.
• Drug and product inventory management.
• Hiring, supervision and assessment of technical staff.
• Identify training needs for technical staff and schedule sessions.
• Develop, publish and modify work processes while ensuring compliance.
• Ensure prescriptions conform and manage renewal requests.
• Participate in customer satisfaction measurements and budget handling.
• Handle all other related tasks.

Skills

Customer service

Precision

Empathy

Organization

Professional ethics

Teamwork

Discretion

Adaptability

Education

Diploma of College Studies in Pharmacy Technology

Job description

Pharmacie Catherine Charron & San Kinkhat, Granby

Are you passionate about healthcare and customer service? Do you possess qualities such as precision, empathy, organization and professional ethics that you are looking to put into practice at your work? Are you motivated by the mission of making healthcare more accessible and improving the wellbeing of the population?

The role fulfilled by a pharmacy technician is crucial for the efficient execution of all aspects regarding pharmacy operations. In collaboration with the pharmacist-owner, a pharmacy technician’s responsibilities may include, among others, inventory management, staff management, organization of the pharmacy, filling prescriptions, laboratory management and customer service.

In addition to the benefits provided to all employees, pharmacy technicians at Accès pharma chez Walmart benefit from training programs adapted to their needs.

The benefits of practising as a community pharmacy technician at Accès pharma are many and perfectly adapted to your needs!

As a community pharmacy technician at Accès Pharma, you would take part in all aspects of pharmacy operations, including, among others, inventory management, technical staff management, organization of the pharmacy, filling prescriptions, laboratory management and customer service.

We would be delighted to welcome you among us if you, just as we do:

• Show an active interest in customer service and have superior listening skills;
• Possess qualities such as precision, empathy, organization and professional ethics;
• Work effectively as part of a team and have the ability to build trusting relationships with colleagues as well as patients;
• Treat confidential information with rigorous discretion;
• Are meticulous and pay particular attention to details in your interest for accuracy;
• Have excellent adaptability skills and are driven by a desire to learn;
• Feel motivated by the mission of making healthcare more accessible and improving the wellbeing of the population.

DUTIES:

Under the supervision of the person in charge, i.e., the pharmacist, you will be charged with several technical and administrative tasks within the community pharmacy framework:

• Prioritizing patients of the pharmacy and phone consultations in accordance with established criteria, one’s best judgment, the situation at hand and available resources;
• Following up with patients regarding current or chronic health issues;
• Drug and other product inventory management;
• Hiring, supervision and assessment of technical staff;
• Identifying training needs for the technical staff and setting up required training sessions;
• Development, publication and modification of work processes while ensuring compliance with various legal, professional and normative requirements;
• Ascertaining conformity of prescriptions;
• Management of renewal requests;
• Participation in the implementation of customer satisfaction measurement tools and execution of customer service assessments;
• Pharmacy costs and budget management;
• Order preparation management;
• All other related tasks.

REQUIREMENTS:

• Must be of legal age (18 years or older)
• Must be proficient in the French language, both spoken and written
• Must hold a Diploma of College Studies in Pharmacy Technology (or a prior learning and competencies recognition)

ASSETS:

• 1 to 2 years of experience in a position of a similar nature
• Knowledge of English or other languages