Pharmacy Systems Implementation Specialist – Kroll Deployment

astra north infoteck; Laval (administrative region); On-site; CAD 81,000 - 109,000; Full time

Job summary

astra north infoteck in Quebec is seeking a Pharmacy Systems Implementation Specialist – Kroll Deployment to support Pharmacy Store teams during the transition to the new application. You will provide hands-on implementation support, training, and validation to ensure each user is fully operational on the new system.

You will collaborate with operations leaders and technical support to ensure a smooth launch at client locations, with travel across Quebec expected for training and deployment.

Qualifications

• Early career professionals or recent graduates with up to 2 years' experience encouraged to apply.
• Bilingual in French and English with strong verbal and written communication.
• Willingness to travel extensively throughout Quebec (approximately 80%).
• Valid driver's license and reliable transportation.
• Interest in training, coaching, and helping end users adopt new processes and technologies.
• Excellent interpersonal, organizational, and problem-solving skills with a customer-focused mindset.
• Self-motivated, adaptable, and eager to learn in a fast-paced implementation environment.

Responsibilities

• Provide hands-on implementation support for Pharmacy Store teams in Quebec.
• Deliver training and validation to ensure users are fully operational on the new system.
• Coordinate with operations leaders and technical support to ensure a smooth deployment at client locations.

Skills

Bilingual French-English

Travel 80%

Driver's license

Customer training mindset

Interpersonal skills

Self-motivated

Job description

Pharmacy Systems Implementation Specialist – Kroll Deployment

In this role, you will be responsible for supporting Pharmacy Store teams in Quebec as they transition to the new application. You will provide hands‑on implementation support, training, and validation activities to ensure each application user is fully operational on the new system.

You will work closely with various teams, operations leaders, and technical support teams to ensure a smooth and successful application launch at each location.

Full-time

CA$95,000.00 yearly

Mandatory Skills and Experience

• Early career professionals, recent graduates, or individuals with up to 2 years of experience are encouraged to apply. Experience in retail, customer service, healthcare, pharmaceuticals, IT support, training, or other customer-facing environments is considered an asset.
• Fluent in both French and English, with strong verbal and written communication skills in both languages. Candidates will be assessed on their proficiency, with particular emphasis on French.
• Willingness and ability to travel extensively throughout Quebec (approximately 80% travel) to support implementation and training activities at client locations.
• Possession of a valid driver's license and reliable transportation.
• Strong interest in training, coaching, and helping end users adopt new processes and technologies.
• Excellent interpersonal, organizational, and problem-solving skills, with a customer-focused mindset.
• Self‑motivated, adaptable, and eager to learn in a fast‑paced implementation environment.