Pharmacy Support Specialist & Customer Care

Avanti Software Inc.; Hamilton; On-site; CAD 27,276 - 38,848; Full time

Job summary

A healthcare services provider is seeking a Pharmacy Assistant / Customer Service Representative in Hamilton, Ontario. This full-time role requires collaboration with pharmacists and entails responsibilities such as answering inquiries, receiving narcotic drugs, and assisting in order management. Candidates must possess strong communication skills, prior experience in a pharmacy, and proficiency in data entry. The position offers competitive compensation and the opportunity to enhance the quality of healthcare services provided to patients.

Qualifications

• Experience in receiving and signing out narcotic drugs.
• Familiarity with IV and medical supplies components.
• Prioritize orders based on urgency efficiently.

Responsibilities

• Answer pharmacy and customer service inquiries.
• Schedule production for all I.V. medications.
• Ensure payment options for medications are set up.

Skills

Excellent communication skills (written and verbal)

Self-motivated and able to work with minimal supervision

Strong attention to detail

Excellent organizational skills

Problem-solving skills

Strong computer skills in MS Office

Excellent customer service skills

Education

Minimum 1 year full-time experience in a pharmacy environment

Tools

Kroll data entry

Job description

A healthcare services provider is seeking a Pharmacy Assistant / Customer Service Representative in Hamilton, Ontario. This full-time role requires collaboration with pharmacists and entails responsibilities such as answering inquiries, receiving narcotic drugs, and assisting in order management. Candidates must possess strong communication skills, prior experience in a pharmacy, and proficiency in data entry. The position offers competitive compensation and the opportunity to enhance the quality of healthcare services provided to patients.