Pharmacy Program Lead: Team & Operations Coach

Cencora; Oakville; On-site; CAD 55,000 - 110,000; Full time

Benefits offered by this job

Medical, dental, vision

Training programs

Mentorship programs

Paid parental leave

Job summary

Cencora in Oakville, Ontario, is seeking a Pharmacy Program Team Lead to coordinate prescription workflow and mentor a team of associates. You will ensure workloads are shared, onboard new hires, and partner with pharmacists to deliver timely patient care.

This role requires a Bachelor’s degree in a health or related field, 3+ years in specialty pharmacy operations, and management experience. Full-time role with competitive CAD compensation and benefits.

Qualifications

• 3+ years of experience in specialty pharmacy operations, pharmacy support, reimbursement, or related healthcare operations.
• Less than 2 years of experience in a management capacity preferred.
• Certification in pharmacy technician support or equivalent preferred.
• Bachelor’s degree preferred or equivalent experience required.

Responsibilities

• Coordinate prescription workflow and related activities to meet daily deadlines.
• Coach and mentor team members and on-board new hires; support cross-training.
• Collaborate with pharmacy associates and other units to achieve goals.
• Oversee inventory management and ensure timely completion of administrative tasks.
• Prepare, review and maintain Quality Assurance documentation and CAPAs.
• Liaise with pharmacy accounting to manage accounts receivable and related docs.

Skills

Team leadership

Coaching

Cross-training

Pharmacy operations

Collaboration

Education

Bachelor’s degree

Pharmacy technician certification

Job description

Cencora in Oakville, Ontario, is seeking a Pharmacy Program Team Lead to coordinate prescription workflow and mentor a team of associates. You will ensure workloads are shared, onboard new hires, and partner with pharmacists to deliver timely patient care.

This role requires a Bachelor’s degree in a health or related field, 3+ years in specialty pharmacy operations, and management experience. Full-time role with competitive CAD compensation and benefits.