Pharmacy OTC Associate - Customer Service & Stock Specialist

Walmart Canada; Mississauga; On-site; CAD 20,000 - 29,000; Full time

Job summary

Walmart Canada in Mississauga, ON is seeking an Over-the-Counter (OTC) Associate to assist customers, properly zone the assigned area, and support the OTC and Pharmacy teams. You will maintain modular and feature presentation while upholding exemplary customer service and Walmart’s basic beliefs and values.

The role includes maintaining confidentiality, rotating stock, zoning, pricing/labeling, and ensuring the area remains clean and compliant with internal controls.

Qualifications

• Age 16 or older.

Responsibilities

• Assist customers in the OTC department and maintain area zoning as directed by the OTC Department Manager or Pharmacy Manager.
• Maintain patient confidentiality and follow privacy practices as required by law and company policy.
• Maximize department sales and profit under guidance from the Pharmacy Manager.
• Rotate stock and check for expired products.
• Zone the department and manage signing/flagging/pricing/labels procedures.
• Keep the area clean, free of fixtures, debris, foreign objects, and liquids.
• Maintain zero pricing errors (Scannning/credibility-related checks).
• Calibrate equipment used in the prescription filling process.

Skills

Customer service

Attention to detail

Communication

Job description

Walmart Canada in Mississauga, ON is seeking an Over-the-Counter (OTC) Associate to assist customers, properly zone the assigned area, and support the OTC and Pharmacy teams. You will maintain modular and feature presentation while upholding exemplary customer service and Walmart’s basic beliefs and values.

The role includes maintaining confidentiality, rotating stock, zoning, pricing/labeling, and ensuring the area remains clean and compliant with internal controls.