Pharmacy Operations Leader — Multi-Site & Automation

Pillway; Brampton; On-site; CAD 140,000 - 200,000; Full time

Benefits offered by this job

Accommodations for applicants with dis

Inclusive employer

Job summary

Pillway is seeking a seasoned Pharmacist and operations leader to run day-to-day pharmacy operations across Ontario, BC, and Manitoba. You will lead the Pharmacy Managers at each site and manage intake and processing teams, while building standardized workflows and KPIs.

You will report to the Chief Administrative Officer and work closely with the Chief Pharmacist and Director of Pharmacy Compliance to ensure compliance and efficiency.

Qualifications

• Licensed pharmacist with provincial license in good standing.
• 6+ years of progressive pharmacy operations experience.
• Experience leading managers across multiple sites.
• Hands-on experience with pharmacy automation.

Responsibilities

• Own day-to-day pharmacy operations across Ontario, BC and Manitoba, from intake to shipping.
• Lead Pharmacy Managers at each site and the Intake/Processing team, hire, set expectations, and manage performance.
• Build and document the operating model: workflows, SOPs, templates, handoffs, role definitions.
• Own KPIs, dashboard, and improvement plans; ensure turnaround time, accuracy, and same-day fulfillment.
• Collaborate with product and engineering teams on automation and new tooling (Parata, PacMed) usage.

Skills

Pharmacy operations

People leadership

Workflow design

Capacity planning

Change management

Education

Licensed pharmacist

Tools

Parata

PacMed

Kroll workflow

Job description

Pillway is seeking a seasoned Pharmacist and operations leader to run day-to-day pharmacy operations across Ontario, BC, and Manitoba. You will lead the Pharmacy Managers at each site and manage intake and processing teams, while building standardized workflows and KPIs.

You will report to the Chief Administrative Officer and work closely with the Chief Pharmacist and Director of Pharmacy Compliance to ensure compliance and efficiency.