Pharmacy Operations & Clinical Services Leader

Enhanced Care Clinic; Canada; Hybrid; CAD 102,000 - 138,000; Full time

Benefits offered by this job

Extended health benefits

Employee stock option plan (ESOP)

Profit sharing

Dental care

Flexible schedule

Job summary

GotoDoctor is seeking a Designated Pharmacy Manager to lead operations and drive clinical services development. This role blends pharmacy management with new program design and implementation across Canada.

The position partners with physician leadership and clinical teams to launch pharmacy-enabled services for partners and care delivery. A strong entrepreneurial mindset is essential for scaling innovations.

Qualifications

• Licensed and in good standing with the Ontario College of Pharmacists - Part A.
• Eligible to act as Designated Manager in Ontario.
• Minimum 2 years of Designated Pharmacy Manager experience.
• Demonstrated interest or experience in developing new clinical programs, services or healthcare workflows.
• Prior non-retail or hospital clinical experience preferred.
• Excellent communication and interpersonal skills.
• Comfortable working in an entrepreneurial and evolving healthcare environment.

Responsibilities

• Serve as the Designated Manager and oversee pharmacy operations per Ontario College of Pharmacists requirements.
• Expand internal pharmacy team capacity to support care platform acceleration.
• Oversee dispensing, medication management, inventory, workflow and staff.
• Provide direct patient care, medication counselling and reviews.
• Lead and support pharmacy staff to maintain high patient care standards.
• Develop and expand in-house pharmacy operations to support the organization.
• Build pharmacy workflows that integrate with clinical programs and care delivery infrastructure.
• Design, develop and launch new clinical services and care programs.
• Develop services for pharmacy, insurance, employer and healthcare partners.
• Translate needs into scalable service models.
• Develop workflows, protocols and documentation for new programs.
• Support pilots from concept to deployment and evaluation.
• Monitor usage and outcomes for continuous improvement.
• Collaborate with medical leadership on new clinical programs.

Skills

Excellent communication

Interpersonal skills

Entrepreneurial mindset

Ability to balance operations and new-

Job description

GotoDoctor is seeking a Designated Pharmacy Manager to lead operations and drive clinical services development. This role blends pharmacy management with new program design and implementation across Canada.

The position partners with physician leadership and clinical teams to launch pharmacy-enabled services for partners and care delivery. A strong entrepreneurial mindset is essential for scaling innovations.