Pharmacist — Lead Community Pharmacy & Patient Care

Shoppers Drug Mart Inc.; Embrun; Hybrid; CAD 67,000 - 87,000; Full time

Job summary

Shoppers Drug Mart Inc. is seeking a Pharmacy Operations Manager to oversee pharmacy operations, provide professional services, dispense medications, and support dispensary maintenance.

You will counsel customers and health care providers, ensure privacy and regulatory compliance, and be a visible public representative of the pharmacy. The role emphasizes full-scope practice, inventory oversight, workflow management, and collaboration with health care professionals to maintain high-quality

Qualifications

• Independent thinking and decision making—makes decisions when dealing with issues or problems.
• Plan, coordinate and delegate assignments and provide coaching to Pharmacy colleagues.
• Proven ability to drive and build the business, lead by example and support enterprise programs.
• Commitment to providing exceptional customer service.
• Superior customer relations skills and a strong sense of professionalism.

Responsibilities

• Provide counselling on prescriptions, over the counter/behind the counter products.
• Practice within federal/provincial, regulatory/legal requirements.
• Ensure privacy requirements are met, including confidentiality and consent management.
• Ensure accuracy and appropriateness of all prescriptions dispensed.
• Communicate with other health care professionals within the circle of care to provide customer care.
• Maintain all records required in accordance with legislation, standards of practice, and policy.

Skills

Independent thinking

Decision making

Leadership

Customer service

Problem solving

Pharmacy systems

Job description

Shoppers Drug Mart Inc. is seeking a Pharmacy Operations Manager to oversee pharmacy operations, provide professional services, dispense medications, and support dispensary maintenance.

You will counsel customers and health care providers, ensure privacy and regulatory compliance, and be a visible public representative of the pharmacy. The role emphasizes full-scope practice, inventory oversight, workflow management, and collaboration with health care professionals to maintain high-quality