Pharmacy Manager — Lead Health & Customer Care (Flexible Schedules)

Shoppers Drug Mart Inc.; Burlington; On-site; CAD 72,000 - 94,000; Full time

Benefits offered by this job

Associate-Owner

Discount program

Flexible schedules

Competitive pay

Online learning

Job summary

Shoppers Drug Mart Inc. in Burlington, Canada, is seeking a Pharmacist to manage the Pharmacy operations, provide patient and provider consultations, dispense medications, and support professional services.

You will counsel on prescriptions and OTC products, ensure privacy and safety, and collaborate with health-care professionals to deliver excellent patient care in a locally owned store within a national brand.

Qualifications

• Independent thinking and decision making when handling issues or problems.
• Plan, coordinate and delegate assignments and provide coaching to Pharmacy colleagues.
• Proven ability to drive and build the business, lead by example and support enterprise programs.
• Commitment to providing exceptional customer service.
• Superior customer relations skills and a strong sense of professionalism.
• Strong problem-solving skills including experience formulating and executing action plans.
• Strong personal computing skills and knowledge of Pharmacy systems a definite asset.
• Ensure all Health & Safety procedures are followed to provide a healthy and safe work environment.
• Complete mandatory training and voluntary continuing education workshops, as needed.

Responsibilities

• Acknowledge all customers approaching the Pharmacy.
• Practice within federal/provincial, regulatory/legal requirements.
• Ensure all privacy requirements are met, including customer confidentiality and consent management.
• Provide counselling on prescriptions, over the counter/behind the counter products.
• Practice to full extent of expanded scope with Professional Services, within your capability.
• Be clearly identifiable to the public.
• Ensure accuracy and appropriateness of all prescriptions dispensed.
• Communicate with other health care professionals within the circle of care to provide customer care.
• Maintain all records required in accordance with legislation, standards of practice, and policy.

Skills

Independent thinking

Decision making

Coaching

Customer service

Professionalism

Problem solving

Pharmacy systems

Health & safety

Continuing education

Tools

Pharmacy systems

Job description

Shoppers Drug Mart Inc. in Burlington, Canada, is seeking a Pharmacist to manage the Pharmacy operations, provide patient and provider consultations, dispense medications, and support professional services.

You will counsel on prescriptions and OTC products, ensure privacy and safety, and collaborate with health-care professionals to deliver excellent patient care in a locally owned store within a national brand.