Pharmacy Manager

Shoppers Drug Mart Inc.; Cambridge; On-site; CAD 90,000 - 120,000; Full time

Job summary

Shoppers Drug Mart Inc. in Cambridge, ON seeks a Pharmacy Manager to oversee daily pharmacy operations, lead pharmacists and technicians, and ensure safe, compliant dispensing of prescriptions.

You will guide clinical services, immunization programs, and medication therapy management while maintaining high customer service standards. The role requires strong leadership, regulatory knowledge, and the ability to coach a fast-paced team to ensure accuracy and patient safety.

Qualifications

• Licensed Pharmacist in good standing with the Ontario College of Pharmacists.
• Experience leading pharmacy staff and managing immunization services.
• Strong knowledge of pharmacy practice and regulatory requirements.

Responsibilities

• Oversee daily operations of the Cambridge pharmacy.
• Supervise pharmacists and pharmacy technicians; delegate tasks and provide coaching.
• Maintain inventory, narcotic controls, and accurate documentation.

Skills

Pharmacy leadership

Regulatory compliance

Patient safety

Prescription services

Immunization services

Communication

Conflict resolution

Time management

Diversity and inclusion

Staff supervision

Education

Licensed Pharmacist in good standing

Job description

Company Description

Shoppers Drug Mart is a leading Canadian pharmacy retailer, founded on professional expertise and personal service. Over the past 50 years, it has grown from a single Toronto pharmacy into a network of more than 1,200 stores across the country. The organization plays a key role in supporting the health and wellness of Canadians of all ages. Despite significant growth, Shoppers Drug Mart remains committed to individualized customer care and building success one customer at a time. Team members are encouraged to uphold these values through customer-focused, community-oriented service.

Role Description

The Pharmacy Manager is a full-time, on-site role located in Cambridge, ON, responsible for overseeing the daily operations of the pharmacy. This position manages pharmacy staff, including pharmacists and pharmacy technicians, to ensure safe, efficient, and compliant dispensing of prescriptions. The Pharmacy Manager provides clinical guidance, oversees immunization services, and supports medication therapy management to optimize patient outcomes. Day-to-day tasks include supervising workflow, maintaining regulatory and company standards, handling inventory and narcotic controls, and ensuring accurate documentation. The role also involves delivering excellent customer service, coaching and mentoring team members, and collaborating with store leadership to support overall business performance.

Qualifications

• Demonstrated ability to lead and support Pharmacy Technicians, including task delegation and performance guidance.


• Strong knowledge of Pharmacy and Pharmacy Practice, with a focus on regulatory compliance, patient safety, and clinical standards.


• Proficiency in managing Prescription services, including verification, dispensing, counseling, and documentation.


• Experience providing Immunization services, including adherence to provincial guidelines and best practices in vaccine administration.


• Licensed Pharmacist in good standing with the Ontario College of Pharmacists.


• Proven leadership, communication, and conflict-resolution skills in a retail or clinical pharmacy environment.


• Ability to work in a fast-paced setting, prioritize tasks, and maintain high accuracy and attention to detail.


• Commitment to inclusive, respectful patient care and the ability to serve diverse communities.


• Previous management or supervisory experience in a pharmacy setting is an asset.