Pharmacy Manager

Loblaw Companies Limited; Ajax; On-site; CAD 90,000 - 110,000; Full time

Job summary

Join a leading company in Canadian retail as a Pharmacy Manager, where you'll supervise staff, manage operations, and ensure exceptional customer service. This role emphasizes community engagement and requires a Bachelor of Science in Pharmacy with relevant experience. Be part of a team dedicated to enhancing the health and wellness of Canadians.

Benefits

Comprehensive training

Flexible hours

Great benefits package

Qualifications

• Minimum of 3 years’ experience in a retail environment.
• Strong verbal and interpersonal communication skills.

Responsibilities

• Supervise and provide guidance and direction to staff.
• Prepare, dispense, and control medications accurately and timely.
• Counsel patients regarding new and additional medications.

Skills

Communication

Problem Solving

People Management

Customer Service

Education

Bachelor of Science in Pharmacy

Tools

Healthwatch

KROLL Pharmacy systems

Job description

Come make your difference in communities across Canada, where authenticity, trust, and making connections are valued – as we shape the future of Canadian retail, together. Our unique position as one of the country's largest employers, coupled with our commitment to positively impact the lives of all Canadians, provides our colleagues with a range of opportunities and experiences to help Canadians Live Life Well.

At Loblaw Companies Limited, we succeed through collaboration and commitment, setting a high bar for ourselves and those around us. Whether you are just starting your career, re-entering the workforce, or seeking a new opportunity, this is where you belong.

We take pride and ownership in helping Canadians live life well. We're looking for talented colleagues passionate about providing an exceptional shopping experience for our Pharmacy customers and delighting them every step of the way! We offer progressive careers, comprehensive training, flexibility, and a great benefits package. Join us in our vision and passion for delivering a superior customer experience. Be part of our growing Health & Wellness philosophy, which includes Pharmacy, Dietitian, Medical, and Optical services.

This position reports to the Director of Pharmacy Operations and is responsible for receiving, preparing, and delivering prescriptions accurately and timely. Ensuring adequate inventory levels to meet patient needs, and counseling patients with appropriate documentation. Provide friendly, positive, and proactive interactions with all internal and external customers, create awareness, and educate customers through public relations. Supervise, guide, and direct staff, with accountability for the financial and operational success of the department.

What you'll do

1. Supervise and provide guidance and direction to staff
2. Responsible for hiring and managing staff performance
3. Accountable for the financial and operational success of the department
4. Prepare, dispense, and control medications accurately and timely
5. Ensure medication and over-the-counter supplement inventory levels meet patients’ needs
6. Counsel patients regarding new and additional medications in a friendly, positive, and proactive manner
7. Create awareness and educate customers through public relations activities (public health days, clinics, etc.)
8. Provide timely and positive resolutions to patients' needs and doctors' requests/issues
9. Review and obtain budgeted sales and net contribution
10. Identify and report sales opportunities internally and externally
11. Review and control costs within Loblaw Pharmacy (dispensary)

What you’ll need:

• Bachelor of Science in Pharmacy and a Class A Pharmacist license
• Minimum of 3 years’ experience in a retail environment
• Strong verbal and interpersonal communication skills
• Strong people management skills with the ability to motivate and coach
• Excellent customer service skills and professionalism
• Proven ability to build business using community-based marketing strategies
• Strong problem-solving skills, including formulating and executing action plans
• Strong personal computing skills; knowledge of Healthwatch and/or KROLL Pharmacy systems is an asset

If you want to join a fast-paced, winning team and believe you can have an immediate impact, we want to hear from you!

Apply today!

Our commitment to sustainability and social impact is integral to our business. We focus on three pillars: Environment, Sourcing, and Community, and strive to demonstrate leadership in these areas. Our CORE Values—Care, Ownership, Respect, and Excellence—guide our decisions and are reflected in our Blue Culture. We offer progressive careers, comprehensive training, flexibility, and competitive benefits, making us one of Canada's top employers, diversity employers, greenest employers, and top employers for young people.

If unsure whether your experience matches every requirement, we encourage you to apply anyway. We value diverse perspectives and experiences to enrich our team.

We focus on diversity, equity, and inclusion to make our company a better place to work and shop. We are committed to creating accessible environments for colleagues, candidates, and customers. Accommodation requests due to disability can be made at any stage of employment or application. Please inform us of your needs to ensure equitable opportunities.

Please Note: Candidates aged 18 or older are required to complete a criminal background check, with details provided during the application process.