Pharmacy Assistant — Patient Care & Prescription Dispensing

Shoppers Drug Mart; Kitchener; On-site; CAD 26,000 - 32,000; Full time

Benefits offered by this job

Purchase discount program

Flexible and varied schedules

Competitive pay

Online learning through Academy

Job summary

Shoppers Drug Mart in Kitchener, ON, is seeking a Pharmacy Assistant to support dispensing prescriptions and assist in delivering pharmacy services in-store. You will handle prescription intake, data entry, and patient counseling referrals to the Pharmacist, while ensuring accuracy and privacy.

Join a locally owned, community-focused store that balances a national brand with flexible schedules, competitive pay, and opportunities for online learning through Academy.

Qualifications

• High School Diploma or equivalent required
• Pharmacy Assistant diploma preferred
• Previous pharmacy experience considered an asset
• Strong organizational skills and attention to detail
• Ability to handle multiple tasks efficiently

Responsibilities

• Greet customer promptly and gather prescription information according to Standards
• Refer to the pharmacist all clinical inquiries
• Set realistic customer expectations as to wait times
• Locate and cash out prescriptions and any ancillary items
• Maintain and control the cash register in the dispensary
• Adhere to all confidentiality and privacy requirements
• Receive new and repeat prescription orders in accordance with Standard Operating Procedures
• Prepare and submit orders with the exception of controlled drugs and narcotics
• Adjudicate third party billing, online and manage manual Third-Party Accounts
• Answer telephone and refer to a pharmacist when necessary
• Assist pharmacist in coordinating call backs
• Accurately file completed documentation as per Pharmacy Standards of Practice
• Assist in prescription preparation to company's standards and professional services
• Data entry for new prescriptions, and managing refill request processing
• Select medications to fill prescriptions according to Pharmacy Standards of Practice
• Efficiently count or measure, package, and label prescriptions
• Accurately enter and maintain appropriate data within the applicable Pharmacy systems

Skills

Organization skills

Multi-tasking

Problem solving

Attention to detail

Education

High School Diploma

Pharmacy Assistant diploma

Job description

Shoppers Drug Mart in Kitchener, ON, is seeking a Pharmacy Assistant to support dispensing prescriptions and assist in delivering pharmacy services in-store. You will handle prescription intake, data entry, and patient counseling referrals to the Pharmacist, while ensuring accuracy and privacy.

Join a locally owned, community-focused store that balances a national brand with flexible schedules, competitive pay, and opportunities for online learning through Academy.