Pharmacy Support Specialist

Shoppers Drug Mart; Kingston; On-site; CAD 25,000 - 28,000; Part time

Job summary

Shoppers Drug Mart in Kingston, Ontario, is seeking a Pharmacy Assistant to support dispensing prescriptions and assist with pharmacy services. You will help with data entry, prescription processing, and customer interactions under the supervision of a pharmacist.

The role emphasizes accurate data entry, attention to detail, and the ability to manage multiple tasks in a fast-paced retail pharmacy setting.

Qualifications

• Pharmacy experience preferred and education requirements listed above.
• Strong attention to detail and organizational skills.
• Ability to multi-task and prioritize in a retail pharmacy setting.

Responsibilities

• Greet customer and gather prescription information according to Standards.
• Refer to the pharmacist all clinical inquiries.
• Set realistic customer expectations as to wait times.
• Locate and cash out prescriptions and any ancillary items.
• Ensure customers requiring counseling are referred to the Pharmacist.
• Maintain and control the cash register in the dispensary.
• Adhere to all confidentiality and privacy requirements.
• Receive new and repeat prescription orders in accordance with SOPs.
• Prepare and submit orders with the exception of controlled drugs.
• Adjudicate third party billing, online and manage manual Third-Party Accounts.
• Answer telephone and refer to a pharmacist when necessary.
• Manage incoming faxes according to Pharmacy Standards of Practice.
• Assist pharmacist in coordinating call backs.
• Accurately file completed documentation as per Pharmacy Standards of Practice.
• Assist in prescription preparation to company’s standards and professional services.
• Data entry for new prescriptions, and managing refill request processing.
• Select medications to fill prescriptions according to Pharmacy Standards of Practice.
• Efficiently count or measure, package, and label prescriptions, as per Pharmacy Standards.
• Accurately enter and maintain appropriate data within the applicable Pharmacy systems.

Skills

Pharmacy experience

Pharmacy assistant diploma

High school diploma

Organizational skills

Multi-tasking

Problem solving

Attention to detail

Education

Pharmacy assistant diploma

Job description

Shoppers Drug Mart in Kingston, Ontario, is seeking a Pharmacy Assistant to support dispensing prescriptions and assist with pharmacy services. You will help with data entry, prescription processing, and customer interactions under the supervision of a pharmacist.

The role emphasizes accurate data entry, attention to detail, and the ability to manage multiple tasks in a fast-paced retail pharmacy setting.