Pharmacy Assistant - Full-Time (On site, Richmond Hill, ON)

Felix Inc.; Richmond Hill; On-site; CAD 42,000 - 56,000; Full time

Benefits offered by this job

Medical, dental and vision benefits

Wellness spend

Paid sick days

Competitive compensation

Casual Dress

On-Site Parking

Job summary

Felix Pharmacy in Richmond Hill, Ontario is seeking a Pharmacy Assistant to support patient registration, prescription processing, and medication packaging under pharmacist supervision. The role emphasizes accuracy, strong communication, and teamwork in a mail-order pharmacy setting.

Applicants should have at least a high school diploma, 1 year of pharmacy experience, and comfort with pharmacy software. Accommodations available; [e-mail] is available for needs.

Qualifications

• High school diploma, GED, or equivalent; must be at least 18 years old.
• Minimum 1 year of experience in pharmacy.
• High level of accuracy in medication handling, labeling, and data entry.
• Clear, professional English communication (written and verbal).
• Capable of collaborating in a fast-paced environment; comfortable using pharmacy software.

Responsibilities

• Register patients, manage profiles, and input prescription history in the system.
• Assist with preparation, labeling, packaging and shipment of meds under supervision.
• Respond to inquiries from doctors and patients; elevate clinical questions to the pharmacist.
• Help manage inventory and packaging supplies; coordinate orders with wholesalers/manufacturers.
• Ensure accurate documentation and maintain data integrity across systems.
• Follow safety procedures and maintain a clean, compliant workspace.

Skills

Detail-Oriented

Communication Skills

Team Player

Tech-Savvy

Education

High School Diploma or Equivalent

Tools

Kroll

Pharmacy Software

Job description

Located near HWY 404 & 407

Required Availability: 9:00AM - 5:00 PM, Monday through Friday and occasional weekends.

Why Join Us

Felix Pharmacy is proud to be a fully Canadian-owned and operated mail-order pharmacy, located in Richmond Hill, Ontario. Our model is built around a strong focus on delivering safe, efficient, and patient-centred care.

Here’s what makes us different:

• Local roots, national impact - you’ll be a part of a team that’s helping patients across Canada while staying grounded in a close-knit, Richmond Hill-based operation.

• Focused work environment - Our mail-order model is designed for accuracy and efficiency, allowing you to focus on patient care in a calm, well-structured environment.

• People-first workplace - We prioritize teamwork, open communication, and a shared commitment to doing great work.

• Predictable, steady schedule - Enjoy a consistent work routine with scheduled shifts set in advance

What You'll Do

• Accurately register patients, create and maintain up-to-date profiles, and input prescription history in our pharmacy system.

• Assist with the preparation, labelling, packaging, and shipment of prescription medications under the supervision of a pharmacist.

• Respond to inquiries from doctors and patients, and elevate clinical questions to the pharmacist when appropriate.

• Help manage pharmacy inventory and packaging supplies; support coordination of medication orders with wholesalers and manufacturers.

• Ensure accurate documentation and uphold pharmacy data integrity across all systems and processes.

• Follow all safety procedures and contribute to a clean, organized, and compliant work environment.
  

What We're Looking For

• Education: High school diploma, GED, or equivalent; must be at least 18 years old.

• Experience: Minimum 1 year of experience in pharmacy.

• Detail‑Oriented: High level of accuracy in medication handling, labelling, and data entry.

• Communication Skills: Clear, professional, and fluent in English (written and verbal).

• Team Player: Able to collaborate in a fast-paced environment while staying organized and focused.
  Tech‑Savvy: Comfortable working with pharmacy software and digital tools; experience with Kroll is strongly preferred.

• Safety‑Focused: Committed to following health and safety protocols and maintaining a safe workspace.
  

Perks & Benefits

• Medical, dental and vision benefits

• Wellness spend

• Paid sick days

• Competitive compensation

• Casual Dress

• On-Site Parking

Open vacancy: This posting is for an existing vacancy at the company.

Our commitment to an inclusive team culture means embracing diversity and offering equitable access to opportunities and resources for people who might otherwise be excluded. During our recruitment process, we provide accommodations at any stage. Candidates can communicate their accommodation needs to the hiring manager directly or by emailing [e-mail].

Recruitment Fraud Alert

Please note: We have been made aware of fraudulent recruiting activities where individuals pose as Felix representatives.

• Communication: We will only ever contact you from an official @felixforyou.ca email address.

• Interviews: All interviews are conducted via Google Meet; we never interview via text-only platforms (like Telegram or WhatsApp).

• Payments: We will never ask for credit card information, bank details, or payments for "equipment" or "onboarding" during the application process.

Use of Artificial Intelligence (AI) in Hiring Process

Felix Health may use AI-driven tools to screen and assess applications for this position. These tools may perform an initial review, sort, and/or score job applications based on the minimum qualifications and other job-related criteria as outlined in this posting. All final decisions regarding hiring will be made by the hiring manager.