Pharmacy Assistant: Customer Service & Prescription Support

Shoppers Drug Mart; Kemptville; Hybrid; CAD 25,000 - 33,000; Full time

Job summary

Shoppers Drug Mart in Ontario is seeking a Pharmacy Assistant to support dispensing prescriptions, assist in pharmacy services, and help maintain the store operations in line with Pharmacy Standards of Practice.

You will greet customers, handle prescription data entry, assist pharmacists, manage calls, filing, and administrative tasks, with attention to detail and strong organizational skills.

Qualifications

• High School Diploma.
• Pharmacy Assistant diploma preferred.
• Previous Pharmacy Experience preferred.
• Effective organizational skills, ability to multi task.
• Problem Solving Skills.
• Strong attention to detail.

Responsibilities

• Greet customer promptly and gather prescription information according to Standards.
• Refer to the pharmacist for clinical inquiries.
• Adjudicate third party billing, online and manage manual Third-Party Accounts?
• Answer telephone and refer to a pharmacist when necessary.
• Manage incoming faxes according to Pharmacy Standards of Practice.
• Assist pharmacist in coordinating call backs and filing documentation.
• Data entry for new prescriptions and manage refill request processing.

Skills

High School Diploma

Pharmacy Assistant course

Previous Pharmacy Experience

Organizational skills

Multi-tasking

Problem solving

Attention to detail

Education

Pharmacy Assistant diploma

High School Diploma

Job description

Shoppers Drug Mart in Ontario is seeking a Pharmacy Assistant to support dispensing prescriptions, assist in pharmacy services, and help maintain the store operations in line with Pharmacy Standards of Practice.

You will greet customers, handle prescription data entry, assist pharmacists, manage calls, filing, and administrative tasks, with attention to detail and strong organizational skills.