Pharmacy Assistant - CSR

MediSystem Pharmacy; Toronto; On-site; CAD 25,000 - 33,000; Full time

Benefits offered by this job

Competitive pay

Full benefits

Work-life balance

Job summary

MediSystem Pharmacy in Toronto is seeking a Pharmacy Technician to fill prescriptions efficiently, answer customer inquiries, and ensure smooth workflow in a busy retail setting.

Strong communication, attention to detail, and the ability to adapt to a fast-paced environment are essential. This full-time role offers competitive pay, full benefits, and a supportive environment that values growth and inclusion.

Qualifications

• Excellent communication and customer service skills required.
• Detail oriented with strong prioritization abilities.
• Experience in fast-paced environments demanding accuracy.
• Retail pharmacy experience is a plus.

Responsibilities

• Fill a variety of prescriptions efficiently to maintain workflow.
• Answer queries from callers and escalate as necessary.
• Deliver completed product based on schedules.
• Ensure appropriate follow up on minor issues.
• Coordinate with other departments to maintain operations.
• Keep work station and inventory shelves organized.
• Maintain appropriate supplies and materials.
• Involvement in prescription information management and liability awareness.

Skills

Excellent communication skills

Detail oriented

Ability to adapt to change

Team-oriented

Fast-paced environment experience

Customer service skills

Education

High School Diploma

Pharmacy Technician Diploma (preferred, not required)

Job description

At MediSystem Pharmacy, you can use your skills to do meaningful work that has a real impact, in an environment that promotes learning, growth and opportunity. Whether it's your first job or you're ready for a new challenge, MediSystem Pharmacy can turn your potential into performance that is recognized and rewarded. We offer competitive pay, full benefits, and a work-life balance.

Hiring Range / Échelle Salariale à L’embauche

$18.25 - $23.65 / 18,25$ - 23,65$ (per hour / de l’heure)

Why this role is important?

What You’ll Do

• Fill a variety of prescriptions efficiently to maintain workflow
• Answer queries from callers and escape as necessary
• Deliver completed product based on schedules
• Ensure appropriate follow up on minor issues
• Synchronization and collaboration with other departments
• Ensure organization of work station and inventory shelves
• Maintain appropriate supplies and materials
• Some involvement in prescription information management
• Recognize liability on the outcomes of service provided
• Commitment to promoting a workplace of inclusiveness and belonging

What You Bring

• Excellent communication skills and customer service skills
• Detail oriented and ability to prioritize work assignments
• Ability to adapt to change
• Experience working in a fast-paced environment where high attention to detail and accuracy is essential
• Ability to work and manoeuvre quickly and consistently for extended periods of time
• Positive, cooperative, and team-oriented attitude
• High School Diploma
• Exposure to Hospital or Long Term Care Pharmacy
• Experience working in a retail pharmacy environment
• Pharmacy Technician Diploma from accredited college, but not required

Employment Type

Full time

Type Of Role

Regular

Shoppers Drug Mart Inc. recognizes Canada's diversity as a source of national pride and strength. We have made it a priority to reflect our nation’s evolving diversity in the products we sell, the people we hire, and the culture we create in our organization. Accommodation is available upon request for applicants with disabilities in the recruitment and assessment process and when hired.

In addition, we believe that compliance with laws is about doing the right thing. Upholding the law is part of our Code of Conduct – it reinforces what our customers and stakeholders expect of us.

A candidate’s experience and knowledge as well as the geographical region in which the position is located may be factored into the pay a candidate receives for this position. This posting is for an existing vacancy. The Company uses artificial intelligence for the purpose of screening, assessing and/or selecting applicants for this position. / L’expérience et les connaissances d’un candidat ainsi que la région géographique dans laquelle le poste est situé peuvent être prises en compte dans la rémunération qu’un candidat reçoit pour ce poste. Cette offre d’emploi concerne un poste vacant existant. L’entreprise utilise l’intelligence artificielle dans le but de filtrer, d’évaluer et/ou de sélectionner les candidats à ce poste.

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