Pharmacy Assistant- CSR

MediSystem Pharmacy; Toronto; On-site; CAD 25,000 - 33,000; Full time

Job summary

MediSystem Pharmacy in Toronto is seeking a dedicated Pharmacy Technician to support retail operations. You will fill prescriptions accurately, handle calls, and coordinate with other departments to keep the workflow smooth.

This role emphasizes attention to detail, customer service, and compliance with pharmacy standards. A high school diploma is required, a Pharmacy Technician diploma is preferred but not required, and the position offers full-time hours and a supportive team.

Qualifications

• High School Diploma required.
• Pharmacy Technician Diploma is helpful but not required.
• Experience in a retail pharmacy environment.
• Exposure to Hospital or Long Term Care Pharmacy is a plus.
• Experience in fast-paced environments requiring high attention to detail.

Responsibilities

• Fill prescriptions efficiently to maintain workflow.
• Handle caller queries and escalate as needed.
• Ensure follow up on minor issues.
• Coordinate with other departments.
• Organize work station and inventory shelves.
• Maintain appropriate supplies and materials.
• Involvement in prescription information management.
• Recognize liability on the outcomes of service provided.
• Promote inclusiveness and belonging in the workplace.

Skills

Communication skills

Customer service

Attention to detail

Adaptability

Fast-paced environment

Teamwork

Education

High School Diploma

Pharmacy Technician Diploma (not required)

Job description

At MediSystem Pharmacy, you can use your skills to do meaningful work that has a real impact, in an environment that promotes learning, growth and opportunity. Whether it's your first job or you're ready for a new challenge, MediSystem Pharmacy can turn your potential into performance that is recognized and rewarded. We offer competitive pay, full benefits, and a work-life balance.

Why this role is important?

What you'll do:

Fill a variety of prescriptions efficiently to maintain workflow

Handle queries from callers and escalation as necessary

Ensure appropriate follow up on minor issues

Synchronization and collaboration with other departments

Ensure organization of work station and inventory shelves

Maintain appropriate supplies and materials

Some involvement in prescription information management

Recognize liability on the outcomes of service provided

Commitment to promoting a workplace of inclusiveness and belonging

What you bring:

Excellent communication skills and customer service skills

Detail oriented and ability to prioritize work assignments

Ability to adapt to change

Experience working in a fast-paced environment where high attention to detail and accuracy is essential

Ability to work and maneuver quickly and consistently for extended periods of time

Positive, cooperative, and team-oriented attitude

High School Diploma

Exposure to Hospital or Long Term Care Pharmacy

Experience working in a retail pharmacy environment

Pharmacy Technician Diploma from accredited college, but not required

Employment Type: Full time

Type of Role: Regular

Shoppers Drug Mart Inc. recognizes Canada's diversity as a source of national pride and strength. We have made it a priority to reflect our nation’s evolving diversity in the products we sell, the people we hire, and the culture we create in our organization. Accommodation is available upon request for applicants with disabilities in the recruitment and assessment process and when hired.

In addition, we believe that compliance with laws is about doing the right thing. Upholding the law is part of our Code of Conduct – it reinforces what our customers and stakeholders expect of us.

Hiring Range / Échelle salariale à l’embauche :$18.25 - $23.65 / 18,25$ - 23,65$ (per hour / de l’heure)A candidate’s experience and knowledge as well as the geographical region in which the position is located may be factored into the pay a candidate receives for this position. This posting is for an existing vacancy. The Company uses artificial intelligence for the purpose of screening, assessing and/or selecting applicants for this position. / L’expérience et les connaissances d’un candidat ainsi que la région géographique dans laquelle le poste est situé peuvent être prises en compte dans la rémunération qu’un candidat reçoit pour ce poste. Cette offre d’emploi concerne un poste vacant existant. L’entreprise utilise l’intelligence artificielle dans le but de filtrer, d’évaluer et/ou de sélectionner les candidats à ce poste.